Interactive audio validation/assistance system and methodologies

An interactive audio validation and assistance method for providing an assistive service for aiding a user in filling one or more fields of an online request form, the method comprising:

• receiving, via a user interface, user input to fill the one or more fields of the online request form;
• outputting, via an output unit, a notification and audible explanatory instructions to a user;
• storing, in a data storage, at least one pre-recorded audio message that includes the audible explanatory instructions for output via the output unit;
• enabling the interactive audio validation and assistance system to modify a volume of the output unit using an application or an extension;
• determining whether the application or extension is installed;
• requesting, in response to a determination that the application or extension is installed, permission to modify the volume of the output unit;
• controlling the application or extension to modify, in response to permission being received from the user to modify the volume of the output unit, the volume of the output unit;
• validating one or more fields of the online request form that require information for completing the online request form by determining whether user input in the one or more input fields of the online request form that require information for completing the online request form is complete and in a correct format;
• and
• automatically controlling the output unit to, in response to a determination that user input is incomplete or in an incorrect format for at least one of the one or more input fields of the online request form that require information for completing the online request form, output a notification that the received user input is incomplete or in an incorrect format and output the audible explanatory instructions that facilitate input of user input that is complete or in a correct format for the at least one of the one or more input fields of the online request form that require information for completing the online request form.