US 10,372,387 B2Granted

Information processing system including distribution setting indicating whether or not to automatically distribute the information, information processing apparatus, and information processing method

AssigneeRicoh Company, Ltd.

InventorShohei Arai

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Abstract

An information processing system includes a first server, a second server, and a third server. The first server generates first use log information indicating a log of uses of an output device collected for a first time period. The second server generates second use log information indicating a log of uses of the output device for a second time period, from the first use log information of the output device for the first time, the second time period being longer than the first time period, and sends a notification indicating completion of generation of the second use log information. The third server generates information to be provided to a user, using the second use log information of the output device for the second time period that is obtained from the second server, in response to the notification indicating completion of generation of the second use log information.

Claims9

Dependent claims

An information processing system comprising:

a first server including first circuitry configured to generate and store in a first memory, first use log information indicating a log of uses of an output device collected for a first time period;
a second server including second circuitry configured to:
generate and store in a second memory, second use log information indicating a log of uses of the output device for a second time period, from the first use log information of the output device for the first time period obtained from the first server, the second time period being relatively longer than the first time period;
and
send a notification indicating completion of generation of the second use log information;
and
a third server including
third circuitry configured to generate information to be provided to a user, using the second use log information of the output device for the second time period obtained from the second server, in response to the notification indicating completion of generation of the second use log information, and
a third memory configured to store, for each of a plurality of users including the user, a notification setting indicating whether or not to notify that the information to be provided to the user is generatable, and a distribution setting indicating whether or not to automatically distribute the information to be provided to the user,
wherein, upon the distribution setting indicating to automatically distribute the information to be provided to the user, the third circuitry is configured to generate and automatically distribute the information, to be provided to the user, to a destination set for the user, in response to the notification indicating completion of generation of the second use log information, and
wherein, upon the distribution setting indicating not to automatically distribute the information to be provided to the user, and the notification setting indicating to notify that the information to be provided to the user is generatable, the third circuitry is configured to send, to the destination set for the user, a notification indicating that the information to be provided to the user is generatable, and is configured to generate and distribute the information to be provided to the user in response to a request from the user who has been notified.

8 more elements

An information processing apparatus comprising:

circuitry configured to:
generate and store in a memory, first use log information indicating a log of uses of an output device collected for a first time period;
generate and store in the memory, second use log information indicating a log of uses of the output device for a second time period, from the first use log information of the output device for the first time period, the second time period being relatively longer than the first time period;
and
generate information to be provided to a user, using the second use log information of the output device for the second time period, in response to completion of generation of the second use log information;
and
a memory configured to store, for each user, a notification setting indicating whether or not to notify that the information to be provided to the user is generatable, and a distribution setting indicating whether or not to automatically distribute the information to be provided to the user,
wherein, upon the distribution setting indicating to automatically distribute the information, to be provided to the user, the circuitry is configured to generate and automatically distribute the information to be provided to the user to a destination set for the user, in response to the completion of generation of the second use log information, and
wherein, upon the distribution setting indicating not to automatically distribute the information to be provided to the user, and the notification setting indicating to notify that the information to be provided to the user is generatable, the circuitry is configured to send, to the destination set for the user, a notification indicating that the information to be provided to the user is generatable, and is configured to generate and distribute the information to be provided to the user in response to a request from the user who has been notified.

6 more elements

An information processing method comprising:

using a first server, generating first use log information indicating a log of uses of an output device collected for a first time period;
using a second server, generating second use log information indicating a log of uses of the output device for a second time period, from the first use log information of the output device for the first time period, the second time period being relatively longer than the first time period;
sending a notification indicating completion of generation of the second use log information, from the second server to a third server;
and
using the third server, generating information to be provided to a user, using the second use log information of the output device for the second time period, in response to the notification indicating completion of generation of the second use log information;
and
storing, for each user, a notification setting indicating whether or not to notify that the information to be provided to the user is generatable, and a distribution setting indicating whether or not to automatically distribute the information to be provided to the user,
wherein, upon the distribution setting indicating to automatically distribute the information to be provided to the user, the generating of the information to be provided to the user includes
generating and automatically distributing the information to be provided to the user to a destination set for the user, in response to the notification indicating completion of generation of the second use log information, and
wherein, upon the distribution setting indicating not to automatically distribute the information to be provided to the user, and the notification setting indicating to notify that the information to be provided to the user is generatable, the generating of information to be provided to a user includes
sending, to the destination set for the user, a notification indicating that the information to be provided to the user is generatable, and
generating the information to be provided to the user in response to a request from the user who has been notified.

9 more elements

Dependencies are inferred from the claim text.

Facts

Application: 16/039,444Filed 19 Jul 2018
Priority: JP 2017-1494201 Aug 2017
Published: US 2019/0042166 A17 Feb 2019
Granted: 6 Aug 2019
Term ends: Not estimatedThe source records don’t support an estimate.

Classification8 codes

G06F 3/1207
Improving or facilitating administration, e.g. print management: resulting in the user being informed about print result after a job submission
G06F 3/1259
Print job management: print job monitoring, e.g. job status
G06F 3/1273
Print job management: print job history, e.g. logging, accounting, tracking
G06F 3/1288
Remote printer device, e.g. being remote from client or server: in client-server-printer device configuration

Family

US 2019/0042166 A1Pre-grant publication · published 7 Feb 2019
US 10,372,387 B2This patent

From the US filing history. Foreign family members aren’t listed.

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