US 10,371,539 B2 · Determining matches using dynamic provider eligibility model

Abstract

Embodiments provide techniques, including systems and methods, for determining matches of requestors and providers based on a dynamic provider eligibility model. For example, a request matching model uses an estimated arrival time for a requestor and estimated travel times for available providers to a pickup location to determine eligible providers for matching to a ride request. The matching model determines those providers that are far enough away from the request location to allow the requestor time to arrive at the pickup location without matching providers that are too far away, causing delay for the requestor and lowering the efficiency of the system by taking provider system resources from other service areas and increasing provider downtime upon matching. Additionally, embodiments provide more efficient matching processing leading to fewer canceled matched requests, fewer requests for a successful match, and fewer system resources necessary to meet requestor demand.

Claims20

Dependent claims

A system comprising:

at least one processor;
and
at least one non-transitory computer-readable storage medium storing instructions thereon that, when executed by the at least one processor, cause the system to:
receive transport request information associated with a requestor computing device, the transport request information including a request location;
determine a requestor location associated with the requestor computing device;
determine a requestor arrival time to the request location based on a difference between the requestor location and the request location;
determine a set of available providers based on the requestor arrival time to the request location, the set of available providers having a travel time to the request location that is greater than the requestor arrival time;
and
send the transport request information associated with the requestor computing device to a provider computing device associated with a provider from the set of available providers.

6 more elements

A method comprising:

receiving, by a dynamic transportation matching system, transport request information associated with a requestor computing device, the transport request information including a request location;
determining, by the dynamic transportation matching system, a requestor location associated with the requestor computing device;
determining, by the dynamic transportation matching system, a requestor arrival time to the request location based on a difference between the requestor location and the request location;
determining, by the dynamic transportation matching system, a set of available providers based on the requestor arrival time to the request location, the set of available providers having a travel time to the request location that is greater than the requestor arrival time;
sending, by the dynamic transportation matching system, the transport request information associated with the requestor computing device to a provider computing device associated with a provider from the set of available providers.

2 more elements

A non-transitory computer-readable medium comprising instructions that, when executed by at least one processor, cause a computing device to:

receive transport request information associated with a requestor computing device, the transport request information including a request location;
determine a requestor location associated with the requestor computing device;
determine a requestor arrival time to the request location based on a difference between the requestor location and the request location;
determine a set of available providers based on the requestor arrival time to the request location, the set of available providers having a travel time to the request location that is greater than the requestor arrival time;
and
send the transport request information associated with the requestor computing device to a provider computing device associated with a provider from the set of available providers.

3 more elements

Dependencies are inferred from the claim text.

Determining matches using dynamic provider eligibility model

Life of this patent

Determining matches using dynamic provider eligibility model

Life of this patent

Abstract

Claims20