Communication network service condition detection

A telecommunications system comprising:

• a source device;
• and
• a network device in communication with the source device over a first communication network and programmed to detect a communication failure between the source device and the network device over the first communication network,
• wherein a remote device is in communication with the source device over a second communication network, the remote device being programmed to transmit a failure signal to the source device over the second communication network,
• wherein the network device is programmed to transmit a failure command to the source device, via the remote device, the remote device being programmed to:(a) transmit the failure signal over the second communication network to the source device as a result of receiving the failure command, and (b) receive a recovery signal from the source device over the second communication network,
• wherein the source device is programmed to transmit the recovery signal over the second communication network to the remote device after the source device receives the failure signal transmitted from the remote device,
• wherein the network device is programmed to receive the recovery signal from the source device, via the remote device, and take a corrective action in response to receiving the recovery signal,
• wherein the remote device is paired with the network device when the network device detects the communication failure associated with the first communication network and when the remote device transmits the failure signal to the source device over the second communication network,
• wherein the network device is programmed to select the remote device from among a plurality of remote devices.

A method comprising:

• pairing a network device to a plurality of remote devices;
• detecting, via the network device, a communication failure between the network device and a source device over a first communication network;
• selecting at least one of the plurality of remote devices as a selected remote device;
• generating a failure command for the selected remote device to transmit, while paired with the network device, a failure signal to the source device over a second communication network, wherein the failure signal represents the communication failure between the network device and the source device over the first communication network;
• transmitting the failure command to the selected remote device;
• receiving, at the network device, a recovery signal from the source device, via the selected remote device, wherein the selected remote device receives the recovery signal from the source device over the second communication network;
• and
• implementing, at the network device, a corrective action as a result of receiving the recovery signal at the network device.