Communication signaling engine
AssigneeComcast Cable Holdings, LLC
InventorFranklyn Athias
Life of this patent
Estimating the term…
Abstract
A verbal request for an action to be performed in connection with a user's set-top box may be received by a Program Content Manager (PCM) from a voice-enabled input/output device such as a VoIP-enabled device or a mobile communication device. Alternatively, the user may request an action via email, text message, and the like. The PCM receiving the action request may execute, or schedule the request for later execution, depending on whether the request is for a real-time or future action. The user may also request to send an alert or a program recording request to others. Recipients may be able to request further alerts or confirm a program recording invitation if certain criteria are met.
Claims20
A method comprising:
- receiving, from a first user, a message identifying content;
- determining, based on the message, a second user different from the first user;
- determining a delivery method based on contact information associated with the second user;
- outputting, by a computing device, using the delivery method, and based on a level of service associated with the second user, a first prompt to the second user, wherein the first prompt asks the second user whether the second user would like to record the content;
- receiving, by the computing device and from a control device associated with the second user, a first reply to the first prompt, wherein the first reply comprises a first voice command and indicates a request to record the content;
- and
- scheduling, based on the first reply, a recording of the content.
A method comprising:
- receiving, by a computing device, from a first user, and via a control device, a first voice command comprising an indication of content;
- determining, based on the first voice command:
- an action associated with the content;
- and
- a second user different from the first user;
- determining a delivery method based on contact information associated with the second user;
- determining, based on a level of service associated with the second user, a notification specific to the action;
- and
- causing transmitting, to the second user and using the delivery method, of the notification, wherein the notification is configured to allow the second user to reply, to the notification and via a second voice command, to cause the action.
A method comprising:
- after receiving a message identifying content and from a first user, outputting, by a computing device and based on a level of service associated with a second user different from the first user, a first prompt to the second user, wherein the first prompt asks the second user whether the second user would like to record the content, and wherein the first prompt is output using a delivery method based on contact information associated with the second user;
- receiving, by the computing device and from the second user, a first reply to the first prompt, wherein the first reply comprises a first voice command;
- and
- scheduling, based on determining that the first reply comprises an instruction to record the content, a recording of the content.
Dependencies are inferred from the claim text.