Device and method for temporal correlation of communication types
AssigneeAvaya Inc.
InventorsJon Silverman, Mehmet Balasaygun, Rajeshwari Edamadaka
Life of this patent
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AssigneeAvaya Inc.
InventorsJon Silverman, Mehmet Balasaygun, Rajeshwari Edamadaka
Estimating the term…
A device and method temporally correlates communication types. The method performed by a first electronic device includes receiving a first message in a first communication format from a second electronic device, the first message having first metadata associated therewith. The method includes determining respective second metadata associated with existing conversations. The existing conversations each include a plurality of existing messages in at least one second communication format. The existing messages are a thread in a temporal order. The existing conversations are shown in a single, respective user interface. The method includes determining a correlation between the first message and one of the existing conversations based upon the first and second metadata. The method includes inserting the first message in the existing messages of the one of the existing conversations that maintains the temporal order.
A method, comprising:
An electronic device, comprising:
A non-transitory computer readable storage medium with an executable program stored thereon of a first electronic device, wherein the program instructs a microprocessor to perform operations comprising:
Dependencies are inferred from the claim text.