Real time customer recategorization
AssigneeShutterfly, Inc.
InventorRay Shan
Life of this patent
Estimating the term…
Abstract
A computer-implemented method for responding to user behaviors includes storing category specifications for a plurality of categories configured to characterize users, storing categories for users in a computer network system, detecting behaviors of a user in real time, and determining in real time if the behaviors of the user is within a first category specification associated with a first category that the user is tagged with. If the behaviors of the user exceed the first category specification, the method assigns a second category to the user in real time in response to the detected user behaviors.
Claims8
A computer-implemented method for improving data accuracies in a computer memory in real time, comprising:
- defining a first category bound by a first numeric range in a data structure in a computer network system, wherein the first numeric range is defined by a first limit and a second limit;
- defining a second category bound by a second numeric range in the data structure, wherein the second numeric range is defined by a third limit and a fourth limit, wherein the second numeric range is different from the first numeric range, wherein a first user is tagged with the first category;
- automatically detecting an action of the first user in real time by a computer server in the computer network system, wherein the action is associated with the second numeric range;
- automatically calculating a probabilistic function in real time by a computer processor in the computer network system in part based on the action of the first user, which produces a probability, wherein the probabilistic function is dependent on the first limit, the second limit, the third limit, and the fourth limit;
- automatically determining if the probability is above a threshold value;
- if the probability is above a threshold value, automatically tagging the first user with the second category by the computer network system;
- and
- manufacturing a personalized product for the first user in accordance with the second category, comprising:
- printing the personalized product for the first user in accordance with the second category;
- and
- finishing the personalized product.
Dependencies are inferred from the claim text.