Agent message delivery fairness

One or more computer-readable storage media storing computer-readable instructions that when executed by a processor, cause the processor to perform a method, the instructions comprising:

• instructions that cause the processor to send an indication to a plurality of agents via a computer network that transmission of messages of an indicated message type should be delayed;
• instructions that cause the processor to receive de-spooled messages from at least one of the plurality of agents via the computer network, the de-spooled messages not being encoded with the indicated message type;
• instructions that cause the processor to map the de-spooled messages to a selected one of a plurality of agent data consumers based on a mapping table;
• and
• instructions that cause the processor to send the mapped messages to the selected agent data consumer via the computer network.

A system, comprising:

• one or more agent data consumers comprising at least one processor and memory;
• one or more agent platform servers comprising at least one processor and memory, each of the agent platform servers including an agent bridge, the agent bridge being configured to send an indication to one or more agents that sending of one or more, but not all, of the messages queued in a spooler at the agent should be delayed for one or more indicated message types;
• the one or more agents, the agents being configured to execute on computing hosts comprising at least one processor and memory, the computing hosts being separate from the agent platform servers, the agents being further configured to, responsive to receiving the indication from the agent bridge, delay sending messages of the indicated message types to a respective one of the agent platform servers, the agent bridge sending the indication responsive to determining that one or more of the agent data consumers are not receiving messages;
• and
• wherein each respective agent bridge is configured to perform a method, the method comprising:
• mapping the agents to a respective one or more of the agent data consumers,
• receiving a message previously delayed and stored in a respective agent spooler, and
• send the previously-delayed message to the respectively mapped agent data consumers.