US 10,311,402 B1Granted

System and method for electronic collaboration

AssigneeJPMorgan Chase Bank, N.A.

InventorsJeffrey Dean Mathwig, Carl Milton Dashfield, Matthew J. Hill

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Abstract

Systems and methods of the present invention provide for electronic collaboration between at least two computing devices. The collaboration has a plurality of applications for scenarios requiring review and signing of documents. The collaboration may be based on a loose coupling of the computing devices and may enable a coordinated collaboration. An internet connection may be used to establish and conduct the collaboration. For example, the collaboration may be used to provide interaction between a financial institution and its representative and a customer. The collaboration may be used to review documents and information. Electronic signature capture capability may be provided. The system may be provide for active collaboration between the electronic devices with one device being able to monitor and view actions taken upon a second device. The collaboration and interaction may be extended to multiple electronic devices.

Claims28

Dependent claims

A computer implemented method, comprising:

communicatively coupling a first computing device with a second computing device;
electronically capturing, at the first computing device, demographic information from a customer, the demographic information comprising one or more of a name, address, date of birth, picture, and signature;
determining an offer or advertisement of a product or service to present to the customer using a decisioning tool based upon the captured information;
presenting, electronically, the offer or advertisement to the customer, using the second computing device;
receiving a selection of a transaction from the customer, based on the offer or advertisement;
retrieving, by a computer processor, one or more documents pertaining to the transaction;
populating, by the computer processor, one or more information fields in the one or more documents based on the demographic information;
granting access to the first and second computing devices to the one or more documents;
displaying the one or more documents on the second computing device;
receiving, by the computer processor, from the second computing device, an electronic signature, from the customer, on the one or more documents;
forwarding events associated with the second computing device to the first computing device, wherein the events comprise information inputs;
electronically storing the one or more documents that have been electronically signed;
posting, by the computer processor, the one or more documents for access by the customer;
and
sending, by the computer processor, an electronic notification to the customer that the one or more documents are posted for access, the electronic notification comprising one or more of an email, a text message, and a SMS message.

12 more elements

A computer implemented system, comprising:

a first computing device;
a second computing device;
one or more servers;
a computer based network communicatively coupling the first computing device, the second computing device, and the one or more servers;
the one or more servers being configured to:
determine an offer or advertisement of a product or service to present to the customer using a decisioning tool based upon captured demographic information from a customer;
display the offer or advertisement to the customer using the second computing device;
receive a selection of a transaction from the customer, based on the offer or advertisement;
retrieve one or more documents pertaining to the transaction;
automatically populate one or more information fields in the one or more documents based upon the captured demographic information;
grant access to the one or more documents to the first and second computing devices;
cause the display of the one or more documents on the second computing device;
process information inputs received from the second computing device that comprise interactions between the customer and the one or more documents wherein the interactions with the one or more documents comprise receiving an electronic signature from the customer through the second computing device;
receive events from the second computing device;
forward the events to the first computing device;
store the one or more documents;
post the one or more documents for subsequent access by the customer;
and
send an electronic notification to the customer that the one or more documents are posted for access, the electronic notification comprising one or more of an email, a text message, and a SMS message.

16 more elements

A computer implemented method comprising:

communicatively coupling a first computing device with a second computing device, wherein a first user is associated with the first computing device and a second user is associated with the second computing device;
determining an offer or advertisement to present to the second user using a decisioning tool based upon information input by the second user into a profile;
presenting, electronically, the offer or advertisement to the second user, using the second computing device;
retrieving, by a computer processor, one or more documents for the first user and the second user to collaborate on;
granting access to the first and second computing devices to the one or more documents;
displaying the one or more documents on the first and second computing devices wherein the display of the one or more documents occurs after the presentation of the offer or advertisement and is based on the offer or advertisement;
receiving, by the computer processor, inputs, from the second computing device, comprising interaction between the second user and the one or more documents;
forwarding events, comprising at least the inputs, associated with the second computing device to the first computing device;
electronically tagging or watermarking the one or more documents, upon completion of the collaboration between the first and second users, such that the tag or watermark indicates the final version of the one or more documents;
and
electronically storing the one or more documents for subsequent access by the first and second users.

8 more elements

Dependencies are inferred from the claim text.