Heated ATM touch screen

An automated teller machine (ATM) device, comprising:

• an electronic equipment chamber;
• a touch screen component,
• a front portion of the touch screen component being exposed through an opening in the electronic equipment chamber;
• a heating element disposed in the electronic equipment chamber,
• the heating element being oriented such that heat generated by the heating element is directed at a rear portion of the touch screen component;
• a temperature sensor configured to detect a temperature of an environment of the ATM device;
• a communication interface configured to receive, from an external server device, temperature information relating to a geographical area at which the ATM device is located;
• and
• one or more processors, communicatively coupled to the heating element and the temperature sensor, configured to:
• receive temperature measurement data from the temperature sensor;
• process the temperature measurement data after receiving the temperature measurement data;
• determine whether the temperature measurement data indicates that a current temperature of the environment satisfies a threshold based on processing the temperature measurement data;
• perform an action to control an operating state of the heating element based on determining whether the temperature measurement data indicates that the current temperature of the environment satisfies the threshold;
• determine that the temperature sensor is malfunctioning;
• cause the communication interface to receive the temperature information after determining that the temperature sensor is malfunctioning;
• and
• perform an additional action to control the operating state of the heating element based on the temperature information.

A method, comprising:

• receiving, by a device, temperature measurement data from a temperature sensor, or temperature information from an external server device,
• the temperature sensor being disposed on or within an automated teller machine (ATM) device, and positioned to detect a temperature associated with a touch screen component of the ATM device;
• processing, by the device, the temperature measurement data, or the temperature information, after receiving the temperature measurement data or the temperature information;
• determining, by the device, whether the temperature measurement data, or the temperature information, indicates that a current temperature of the touch screen component satisfies a threshold based on processing the temperature measurement data or the temperature information;
• setting, by the device, a heating element to turn on the heating element, or to turn off the heating element, based on determining whether the temperature measurement data, or the temperature information, indicates that the current temperature satisfies the threshold,
• the heating element being disposed within the ATM device;
• and
• providing, by the device, information regarding the temperature measurement data to the external server device for statistical analysis on temperature patterns.