Method and apparatus for managing voicemail in a communication session
AssigneeMitel Networks Corporation
InventorsThomas Gray, Jianqi (Jerry) Yin
Life of this patent
Estimating the term…
Abstract
A system, method and apparatus for managing voicemail in a communication session between a sending communication device and a receiving communication device are provided. It is determined at the receiving communication device that a voicemail is to be created. The voicemail based on content received via the sending communication device. The voicemail is recorded. The voicemail is caused to be stored at resources associated with the sending communication device.
Claims20
A method for managing voicemail in a communication session between a sending communication device and a receiving communication device, comprising;
- determining, during the communication session, at the receiving communication device, that a voicemail is to be created, said voicemail based on content received via the sending communication device;
- in response to a determination that the voicemail from the sending communication device is to be created, retrieving a policy for storing the voicemail wherein the policy includes a white list of identifiers of sending communication devices for which the receiving device is authorized to create and store the voicemail at resources associated with the receiving communication device and a black list of identifiers of sending communication devices for which voicemails are not authorized to be created;
- if the sending communication device is not on the black list, recording said voicemail;
- and
- if the sending communication device is not on the white list and not on the black list, causing said voicemail to be stored at resources dedicated to storing said voicemail on behalf of the sending communication device.
A method for managing voicemail in a communication session between a sending communication device and a receiving communication device, comprising;
- determining, during the communication session, at the receiving communication device, that a voicemail is to be created, said voicemail based on content received via the sending communication device;
- in response to a determination that a voicemail from the sending communication device is to be created, retrieving a policy for storing said voicemail, and if the voicemail is to be created, creating the voicemail and performing a decision on where to store said voicemail made according to said policy;
- and
- causing said voicemail to be stored at resources dedicated to storing said voicemail on behalf of the sending communication device,
- wherein said policy comprises a null policy and a resiliency policy, said null policy automatically causing said voicemail to be stored at resources associated with the sending communication device, and said resiliency policy comprising a list of resources where said voicemail is to be stored, such that said voicemail is stored in more than one location, said resiliency policy is customizable for at least one of the receiving communication device and a user associated with the receiving communication device.
Dependencies are inferred from the claim text.