Detecting poor performing devices

A non-transitory computer-readable medium storing instructions, the instructions comprising:

• one or more instructions that, when executed by one or more processors, cause the one or more processors to:
• determine a plurality of performance indicators used to evaluate a performance of a base station of a network and a plurality of user devices;
• receive performance information based on the plurality of performance indicators,
• the performance information identifying a quantity of failures associated with data traffic received or transmitted by the base station;
• determine whether a quantity of the plurality of user devices exceeds a threshold;
• stop receiving the performance information when the quantity of the plurality of user devices exceeds the threshold and provide a notification indicating the performance information is no longer available, or
• determine that the base station is experiencing an operating problem based on the performance information when the quantity of the plurality of user devices does not exceed the threshold,
• the operating problem at the base station being determined based on determining that a performance indicator, of the plurality of performance indicators, exceeds a particular threshold;
• determine that a first portion of the operating problem at the base station exceeds a second portion of the operating problem at the base station,
• the first portion of the operating problem being due to a user device of the plurality of user devices and the second portion of the operating problem being due to one or more other user devices of the plurality of user devices;
• determine that the user device, of the plurality of user devices, is causing the operating problem at the base station based on determining that the first portion of the operating problem at the base station exceeds the second portion of the operating problem at the base station;
• and
• prevent the user device from accessing the network based on determining that the operating problem at the base station is caused by the user device.

A method, comprising:

• determining, by a device, a plurality of performance indicators used to evaluate a performance of a base station of a network and a plurality of user devices connected to the base station;
• receiving, by the device, performance information based on the plurality of performance indicators,
• the performance information identifying a quantity of failures associated with data traffic received or transmitted by the base station;
• determining, by the device, whether a quantity of the plurality of user devices exceeds a threshold;
• stopping, by the device, receipt of the performance information when the quantity of the plurality of user devices exceeds the threshold and providing a notification indicating that the performance information is no longer available, or
• determining, by the device, that the base station is experiencing an operating problem based on the performance information when the quantity of the plurality of user devices does not exceed the threshold;
• determining, by the device, that a first portion of the operating problem exceeds a second portion of the operating problem,
• the first portion of the operating problem being due to a user device, of the plurality of user devices, connected to the base station, and
• the second portion of the operating problem being due to one or more other user devices of the plurality of user devices;
• determining, by the device, that the user device is causing the operating problem based on determining that the first portion exceeds the second portion;
• and
• preventing, by the device, the user device from accessing the network based on determining that the operating problem is caused by the user device.