Order management

A non-transitory computer-readable storage medium comprising a computer program comprising computer program code which, when loaded into a tracking and delivery apparatus causes the tracking and delivery apparatus at least to:

• obtain, with indoor positioning, for a consumer mobile apparatus, an initial indoor location inside a building;
• after validating that the initial indoor location of the consumer mobile apparatus is in a known building:
• transmit, to the consumer mobile apparatus, information relating to a common catalog including products available from a plurality of retail outlets inside the known building;
• receive, from the consumer mobile apparatus, a purchase order of products selected based on:
• (i) the information relating to the common catalog, and/or (ii) one or more machine-readable codes from a product photographed with a camera of the customer mobile apparatus inside the known building;
• obtain, with the indoor positioning, for the consumer mobile apparatus, a subsequent indoor location;
• in response to the subsequent indoor location being inside the known building, determine, with the consumer mobile apparatus, a delivery location of the products inside the known building, and transmit, to a courier mobile apparatus, a delivery order of the products determining the delivery location and collection instructions for the products from the retail outlets inside the known building;
• and
• in response to the consumer mobile apparatus being not present in the known building, cancel the purchase order, and transmit, with the data communication interface, to the consumer mobile apparatus and to the courier mobile apparatus, information about the cancellation.

A method for use with a tracking and delivery apparatus, the method comprising:

• obtaining, with indoor positioning, for a consumer mobile apparatus, an initial indoor location inside a building;
• after validating that the initial indoor location of the consumer mobile apparatus is in a known building:
• transmitting, to the consumer mobile apparatus, information relating to a common catalog including products available from a plurality of retail outlets inside the known building;
• receiving, from the consumer mobile apparatus, a purchase order of products selected based on the information relating to the common catalog;
• obtaining, with the indoor positioning, for the consumer mobile apparatus, a subsequent indoor location;
• in response to the subsequent indoor location being inside the known building, determining, with the consumer mobile apparatus, a delivery location of the products inside the known building, and transmitting, to a courier mobile apparatus, a delivery order of the products determining the delivery location and collection instructions for the products from the retail outlets inside the known building;
• and
• in response to the consumer mobile apparatus being not present in the known building, cancel the purchase order, and transmit, with the data communication interface, to the consumer mobile apparatus and to the courier mobile apparatus, information about the cancellation.