Elevator communication gateway

A method to facilitate communication between at least one elevator car, a call center system, and a third party device, the method comprising:

• providing a communication gateway comprising a cellular communication interface a wired telephone communication interface, and an elevator communication interface, wherein the cellular communication interface includes a digital cellular interface and an analog cellular interface, wherein the wired telephone communication interface includes a digital wired telephone interface and an analog wired telephone interface, and wherein the elevator communication interface is associated with the cellular communication interface and the wired telephone communication interface;
• sending and receiving, by the elevator communication interface of the communication gateway, first and second elevator communications to and from at least one elevator communication device that is associated with the at least one elevator car;
• sending and receiving, by the elevator communication interface of the communication gateway, the first elevator communication to and from the third party device via at least one of the analog cellular interface and the analog wired telephone interface;
• and
• sending and receiving, by the elevator communication interface of the communication gateway, the second elevator communication to and from the call center system via at least one of the digital cellular interface and the digital wired telephone interface.