System and method for automatic update of calls with portable device

A method comprising:

• selecting, by a computer-based system, a calling list for an attempted communication;
• delivering, by the computer-based system, contact information to a portable device for a target on the selected calling list;
• automatically attempting, by the computer-based system, to establish a communication connection with the target;
• establishing, by the computer-based system, the communication with the target on the portable device;
• selecting, by the computer-based system, one of a plurality of pre-defined call dispositions after the communication connection is completed;
• automatically updating, by the computer-based system, information for the target, comprising the steps of:
• transferring, by the computer-based system, the selected call disposition from the portable device to a customer relationship management system;
• and
• storing, by the computer-based system, the selected call disposition in a database associated with the customer relationship management system;
• selecting, by the computer-based system, a specified date based on the selected call disposition;
• storing, by the computer-based system, a hold flag associated with the target in the database, wherein the hold flag indicates that the target should not be contacted prior to the specified date;
• and
• permitting, by the computer-based system, the target to be contacted, in response to a current date being after the specified date.