Assigning a variable QCI for a call among a plurality of user devices

An apparatus for assigning a variable Quality of Service (QoS) Class Identifier (QCI) for a call among a plurality of user devices, comprising:

• at least one processor configured to:
• determine an initial QCI for the call based on one or more metrics related to the plurality of user devices;
• assign the initial QCI for the call to the plurality of user devices or to a first user device of the plurality of user devices;
• determine a second QCI for the call, wherein the second QCI is based on a plurality of user engagement scores and information related to the one or more metrics received from the plurality of user devices, and wherein each user engagement score of the plurality of user engagement scores is based on a plurality of factors and indicates a level of engagement with the call of a user of a user device of the plurality of user devices from which the user engagement score was received, and wherein the plurality of factors comprises one or more of whether or not a user of a user device of the plurality of user devices is looking at a screen of the user device, whether or not the user is actively using another device, how frequently the user looks at the screen of the user device, audible phrases of the user within the call, change in volume of the user's voice, whether or not the user is using a front camera of the user device, mobility of the user device, a history of user interaction with calls on the user device, or a type of network to which the user device is connected;
• and
• assign the second QCI for the call to the plurality of user devices or to the first user device of the plurality of user devices.

An apparatus for assigning a variable Quality of Service (QoS) Class Identifier (QCI) for a call among a plurality of user devices, comprising:

• means for determining, by a network entity, an initial QCI for the call based on one or more metrics related to the plurality of user devices;
• means for assigning, by the network entity, the initial QCI for the call to the plurality of user devices or to a first user device of the plurality of user devices;
• means for determining, at the network entity, a second QCI for the call, wherein the second QCI is based on a plurality of user engagement scores and information related to the one or more metrics received from the plurality of user devices, and wherein each user engagement score of the plurality of user engagement scores is based on a plurality of factors and indicates a level of engagement with the call of a user of a user device of the plurality of user devices from which the user engagement score was received, and wherein the plurality of factors comprises one or more of whether or not a user of a user device of the plurality of user devices is looking at a screen of the user device, whether or not the user is actively using another device, how frequently the user looks at the screen of the user device, audible phrases of the user within the call, change in volume of the user's voice, whether or not the user is using a front camera of the user device, mobility of the user device, a history of user interaction with calls on the user device, or a type of network to which the user device is connected;
• and
• means for assigning, by the network entity, the second QCI for the call to the plurality of user devices or to the first user device of the plurality of user devices.

A non-transitory computer-readable medium for assigning a variable Quality of Service (QoS) Class Identifier (QCI) for a call among a plurality of user devices, comprising:

• at least one instruction to determine, by a network entity, an initial QCI for the call based on one or more metrics related to the plurality of user devices;
• at least one instruction to assign, by the network entity, the initial QCI for the call to the plurality of user devices or to a first user device of the plurality of user devices;
• at least one instruction to determine, at the network entity, a second QCI for the call, wherein the second QCI is based on a plurality of user engagement scores and information related to the one or more metrics received from the plurality of user devices, and wherein each user engagement score of the plurality of user engagement scores is based on a plurality of factors and indicates a level of engagement with the call of a user of a user device of the plurality of user devices from which the user engagement score was received, and wherein the plurality of factors comprises one or more of whether or not a user of a user device of the plurality of user devices is looking at a screen of the user device, whether or not the user is actively using another device, how frequently the user looks at the screen of the user device, audible phrases of the user within the call, change in volume of the user's voice, whether or not the user is using a front camera of the user device, mobility of the user device, a history of user interaction with calls on the user device, or a type of network to which the user device is connected;
• and
• at least one instruction to assign, by the network entity, the second QCI for the call to the plurality of user devices or to the first user device of the plurality of user devices.