Detecting conference call performance issue from aberrant behavior
AssigneeDolby Laboratories Licensing Corporation
InventorsKai Li, Glenn N. Dickins, Xuejing Sun
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Abstract
In a conference call having a plurality of participants interacting in a conference exchange of information in a digital transmission environment, the interaction being across a variable network transmission resource, a method of allocating the level of transmission resource, the methods including the steps of: (a) monitoring predetermined aspects of the participant's behavior during the conference call; (b) determining a divergence of participants behavior from normative values; (c) utilizing any divergence as an indicator of aberrant operation of the participants; and (d) allocating the resource determinative on the divergence of participants behavior from normative values.
Claims9
A system for determining the underlying quality of service provided to participants at endpoints in a networked conferencing system, the system including:
- a series of collection units for collection and aggregation of system state information from the participating endpoints of a conference;
- a first classification unit, for classifying the conference activity as being normative of an effective meeting between the participants;
- at least a second classification unit for classifying the conference activity as being non-normative of an effective meeting between the participants;
- an aggregator interconnected to said first classification unit and at least said second classification unit, said aggregator determining therefrom a fault likelihood level and confidence level based on the output from said first and second classification unit.
Dependencies are inferred from the claim text.