Relationship management system and method of operation thereof

A communication system to establish a relationship between a user and one or more third party servers, the user being associated to user context information, the communication system comprising:

• at least one controller comprising a memory device storing instructions and a processor configured by instructions stored in the memory device to:
• receive a message from a user station of a user;
• process the received message to anonymize the message to conceal an identity of the user;
• publish the anonymized message together with link information to the user context information where the user context information comprises information obtained by parsing one or more of user profile information and user message information at one or more social network applications to which the user subscribes;
• receive a message from a third party server of the one or more third party servers, wherein the received message from the third party server uses the link information to request the user context information;
• provide the user context information to the third party server;
• receive an engagement content message from the third party server after the user context information is sent to the third party server;
• and
• transmit the engagement content message to a contact address of the user.

A network controller to establish a relationship between a user and one or more third party vendors, the user being associated to user context information, the controller comprising:

• a memory device storing instructions;
• and
• a processor configured by the instructions to:
• receive a message from a user station of the user;
• process the received message to anonymize the message to conceal an identity of the user;
• publish the anonymized message together with link information to the user context information where the user context information comprises information obtained by parsing one or more of user profile information and user message information at one or more social network applications to which the user subscribes;
• receive a message from a third party vendor of the one or more third party vendors, wherein the received message from the third party vendor uses the link information to request the user context information.

A non-transitory computer-readable medium comprising an application stored thereon to establish a relationship between a user and one or more third party servers, the user being associated to user context information, the application causing a computer to implement a method of establishing the relationship between the user and the one or more third party servers when the application is executed by the computer, the application comprising instructions configured to:

• receive a message from a user station of the user;
• process the received message to anonymize the message to conceal an identity of the user;
• publish the anonymized message together with link information to the user context information where the user context information comprises information obtained by parsing one or more of user profile information and user message information at one or more social network applications to which the user subscribes;
• receive a message from a third party server of the one or more third party servers, wherein the received message from the third party vendor uses the link information to request the user context information;
• provide the user context information to the third party server;
• receive an engagement content message from the third party server after the user context information is sent to the third party server;
• and
• transmit the engagement content message to a contact address of the user.