Service information model for managing a telecommunications network

A method for providing network management services for a telecommunications network, comprising:

• receiving a request for a service provided by an operations support system;
• retrieving data from a network management database based on the received request, the network management database storing a plurality of network management data, wherein the stored data is correlated to a service information model that defines a plurality of base network entities used to represent an architecture of the network;
• reading an information model template, the information model template specifying one or more provider-specific network entities that extend the base network entities defined by the service information model, wherein each provider-specific network entity includes one or more custom attributes, and wherein the retrieved data contains data values associated with the custom attributes;
• instantiating one or more of the base network entities based on the retrieved data, each base entity instance correlated to a provider-specific network entity specified by the information model template;
• linking the custom attributes of each provider-specific network entity and associated retrieved data values to the corresponding base entity instances;
• operating on the base entity instances to produce a data output, wherein the data output is customized based on the linked custom attributes and associated retrieved data values;
• and
• presenting the customized data output for display to a user.

A non-transitory computer-readable storage device having instructions stored thereon that, when executed by at least one computing device, causes the at least one computing device to perform operations comprising:

• receiving a request for a service provided by an operations support system;
• retrieving data from a network management database based on the received request, the network management database storing a plurality of network management data, wherein the stored data is correlated to a service information model that defines a plurality of base network entities used to represent an architecture of the network;
• reading an information model template, the information model template specifying one or more provider-specific network entities that extend the base network entities defined by the service information model, wherein each provider-specific network entity includes one or more custom attributes, and wherein the retrieved data contains data values associated with the custom attributes;
• instantiating one or more of the base network entities based on the retrieved data, each base entity instance correlated to a provider-specific network entity specified by the information model template;
• linking the custom attributes of each provider-specific network entity and associated retrieved data values to the corresponding base entity instances;
• operating on the base entity instances to produce a data output, wherein the data output is customized based on the linked custom attributes and associated retrieved data values;
• and
• presenting the customized data output for display to a user.