Secure account communication management
AssigneeAmazon Technologies, Inc.
InventorsAvinash Chandra Saxena, Joseph Sirosh
Life of this patent
Estimating the term…
Abstract
Messages for customers and/or third parties may be generated and/or stored by a service provider. The messages may include user information associated with a resource or an account of a user. In some aspects, a message containing at least a portion of the user information may be provided to the user. The message may be configured to enable the user to associate information with the message. The service provider may receive an indication of the association between the information and the message. Based at least in part on the received indication, the service provider may perform an action corresponding to the action.
Claims17
A computer-implemented method for managing secure messages, comprising:
- storing, in a secure storage device of an electronic mail server that is managed by an entity that manages information corresponding to an electronic marketplace account of a user, an electronic mail message generated for the user, the electronic mail message identifying an item offered for sale by the user that was ordered by a customer of the electronic marketplace, the information maintained to be unavailable to other users including the customer;
- receiving, by the electronic mail server, registration of a computing device of the user;
- providing, by the electronic mail server, the electronic mail message to an electronic mail client of the computing device of the user utilizing a common message protocol, the electronic mail message configured to enable the user to provide an electronic tag associated with the electronic mail message, the electronic tag being related to the item ordered by the customer;
- receiving, by the electronic mail server, the electronic tag related to the item ordered by the customer as a result of the user interacting with the electronic mail client of the computing device of the user, the electronic tag being received independent of electronic mail messages provided by the computing device of the user and via a proprietary protocol utilized by the electronic mail server;
- updating, by the electronic mail server, a table comprising item information associated with the item ordered by the customer based at least in part on the received electronic tag;
- and
- transmitting, by the electronic mail server and to the customer, a notification about the table update on behalf of the user.
A computer-implemented method for managing secure messages, comprising:
- storing, by an electronic mail server managed by an electronic marketplace, user information associated with an item of the electronic marketplace that is offered by the user and that was ordered by a customer of the electronic marketplace;
- providing, by the electronic mail server, at least a portion of the user information in a message to an electronic mail client of a computing device of the user utilizing a common message protocol, the message configured to enable the user to provide an electronic tag associated with the item ordered by the customer;
- receiving, by the electronic mail server, the electronic tag associated with the item ordered by the customer as a result of the user interacting with the electronic mail client of the computing device of the user, the electronic tag being received independent of electronic mail messages provided by the computing device of the user and via a proprietary protocol utilized by the electronic mail server;
- updating, by the electronic mail server, a table comprising item information associated with the item ordered by the customer based at least in part on the received electronic tag;
- and
- transmitting, by the electronic mail server and to the customer, a notification about the table update on behalf of the user.
A system for managing secure messages, comprising:
- at least one memory that stores computer-executable instructions;
- and
- at least one processor configured to access the at least one memory, wherein the at least one processor is configured to execute the computer-executable instructions to collectively at least:
- store, at a secure storage device of an electronic mail server that is managed by an entity that manages information corresponding to an electronic marketplace account of a user, a message identifying an item offered for sale by the user that was ordered by a customer of the electronic marketplace;
- provide the message to an electronic mail client of a computing device of the user utilizing a common message protocol, the message configured to enable the user to indicate an electronic tag associated with the item ordered by the customer;
- receive the electronic tag associated with the item ordered by the customer as a result of the user interacting with the electronic mail client of the computing device, the electronic tag being received independent of electronic mail messages provided by the electronic mail client of the computing device and via a proprietary protocol utilized by the entity;
- update a table comprising item information associated with the item ordered by the customer as a result of receiving the electronic tag;
- and
- transmit, to the customer, a notification about the table update on behalf of the user.
One or more non-transitory computer-readable media storing computer-executable instructions for managing secure messages that, when executed by one or more computer systems, configure the one or more computer systems to perform operations comprising:
- storing a message in a secure storage device of an electronic mail server that is managed by an entity that manages information corresponding to an electronic marketplace account of a user, the message identifying an item offered for sale by the user that was ordered by a customer of the electronic marketplace;
- providing, by the electronic mail server to an electronic mail client of the user, the message including at least a portion of the information corresponding to the user utilizing a common message protocol, the message configured to enable the user to indicate an electronic tag associated with the item ordered by the customer;
- receiving, by the electronic mail server, the electronic tag associated with the item ordered by the customer as a result of the user interacting with the electronic mail client, the electronic tag being received independent of electronic mail messages provided by the user and via a proprietary protocol utilized by the electronic mail server;
- updating, by the electronic mail server, a table comprising item information associated with the item ordered by the customer based at least in part on the received electronic tag;
- and
- transmitting, by the electronic mail server and to the customer, a notification about the table update on behalf of the user.
Dependencies are inferred from the claim text.