Method and apparatus to determine network quality
AssigneeEmpirix Inc.
InventorAngelo Baccarani
Life of this patent
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Abstract
Aspects of the invention may involve systems and methods. A system may score the experience of accessed services. The system may include a probe connected to a telecommunications network and configured to transmit metrics at regular intervals. The system may also include a network monitor configured to: receive data from the probe, transform the received data into key performance indicators, generate a set of key quality indicators based on the key performance indicators, categorize one or more subscribers, and calculate a Quality of Experience index based on the categorized subscribers.
Claims16
A system for scoring an experience of accessed services comprising:
- a probe, the probe connected to a telecommunications network, the probe configured to transmit metrics at regular intervals;
- and
- a network monitor comprising one or more processors, the network monitor configured to:
- receive data from the probe;
- transform the data into key performance indicators;
- generate a set of key quality indicators based on the key performance indicators;
- categorize one or more subscribers as one of:
- satisfied, tolerating, or frustrated, based on the set of key quality indicators, to yield categorized subscribers;
- calculate a Quality of Experience index based on the categorized subscribers;
- aggregate the Quality of Experience Index by at least one of subscribers, devices, locations, or applications, to yield an aggregated Quality of Experience;
- identify the aggregated Quality of Experience as a poor experience;
- indicate that a possible root cause of the poor experience is due to at least one of issues in a user device, in an access network, in a core network, or in a content provider server.
A method for scoring an experience of accessed services, the method comprising:
- receiving, by a network monitor, data from one or more network probes, the one or more network probes located on a telecommunications network;
- transforming, by the network monitor, the data received from the one or more network probes into key performance indicators;
- generating, by the network monitor, a set of key quality indicators based on the key performance indicators;
- categorizing, by the network monitor, one or more subscribers of the accessed services as one of:
- satisfied, tolerating, or frustrated, based on the set of key quality indicators, to yield categorized subscribers;
- and
- calculating a quality of experience for each of the categorized subscribers, to yield calculated quality of experiences;
- aggregating the calculated quality of experiences by at least one of subscribers, devices, locations, or applications, to yield an aggregated quality of experience measurement;
- identifying the aggregated quality of experience measurement as a poor experience;
- indicating that a possible root cause of the poor experience is due to at least one of issues in a user device, in an access network, in a core network, or in a content provider server.
Dependencies are inferred from the claim text.