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US 9,852,476 B2Granted
Case management interface
AssigneeVisa International Service Association
InventorCory H. Siddens
Life of this patent
Estimating the term…
Abstract
Case management interface provides correlation among a plurality of transaction orders in an interactive graphical format. A visualization window displays a plurality of transaction orders that are visually connected based on one or more common data elements associated with the transaction orders. The visualization window can allow a user to interact with different elements of the display to analyze the relationship between order data elements, view order details, reject or accept orders or mark an order as suspect. Different layout options are available to enhance the visualization of the transaction order data.
Claims20
A method comprising:
- receiving, at a computer system, a request for visualization of a plurality of transaction orders;
- obtaining, by the computer system, transaction data associated with the plurality of transaction orders from a database communicatively coupled to the computer system, each transaction order composed of data elements;
- determining, by the computer system, a set of the transaction orders in the plurality of transaction orders as being correlated based on one or more common data elements in the transaction data associated with the set of the transaction orders;
- displaying, by the computer system on a display screen, data objects that correspond to the set of transaction orders and data objects that correspond to the one or more common data elements;
- displaying, by the computer system on the display screen, the set of the transaction orders as being correlated by showing visual connections between the data objects that correspond to the set of transaction orders and the data objects that correspond to the one or more common data elements;
- receiving, via a pointing device on the display screen, a selection of one or more of the data objects that correspond to the set of transaction orders in the plurality of transaction orders;
- providing, by the computer system, a menu with a plurality of options for the transaction orders corresponding to the selected one or more data objects;
- receiving, by the computer system, a selection of an option from the plurality of options;
- and
- initiating, by the computer system, an action associated with the transaction orders corresponding to the selected one or more data objects based on the selection of the option.
7 more elements
A computer system comprising:
- a processor;
- a display screen;
- a database storing transaction data associated with a plurality of transaction orders, each transaction order composed of data elements;
- and
- a computer readable medium coupled to the processor, the computer readable medium comprising code executable by the processor for implementing a method comprising:
- receiving a request for visualization of the plurality of transaction orders;
- obtaining transaction data associated with the plurality of transaction orders from the database;
- determining a set of the transaction orders in the plurality of transaction orders as being correlated based on one or more common data elements in the transaction data associated with the set of the transaction orders;
- displaying, on the display screen, data objects that correspond to the set of transaction orders and data objects that correspond to the one or more common data elements;
- displaying, on the display screen, the set of the transaction orders as being correlated by showing visual connections between the data objects that correspond to the set of transaction orders and the data objects that correspond to the one or more common data elements;
- receiving, via a pointing device on the display screen, a selection of one or more of the data objects that correspond to the set of transaction orders in the plurality of transaction orders;
- providing a menu with a plurality of options for the transaction orders corresponding to the selected one or more data objects;
- receiving a selection of an option from the plurality of options;
- and
- initiating an action associated with the transaction orders corresponding to the selected one or more data objects based on the selection of the option.
12 more elements
Dependencies are inferred from the claim text.