US 9,852,446 B2 · Monitoring and using telemetry data

Abstract

Aspects of the disclosure relate to monitoring and using telemetry information in various ways. For example, a system that monitors telemetry information may include a user that gathers telemetry information of a device and transmits the information to a monitored room. A manager may join a monitored room and monitor the monitored room for particular types of telemetry information. In one example, a manager may determine whether a downstream device is experiencing a network problem, such as a low bitrate. A manager may also transmit commands to the player via the monitored room, which causes the downstream device to operate in accordance with the transmitted command. In one example, a manager may transmit a command that causes a player to decode a particular service.

Claims20

Dependent claims

A method comprising:

receiving, in a first message conforming to a messaging protocol, first telemetry information related to a first device of a network;
receiving, in a second message conforming to the messaging protocol, second telemetry information related to a second device of the network;
analyzing, by a computing device, the first telemetry information and the second telemetry information to determine that both the first device and the second device are experiencing a network problem;
determining an overlap of communication paths associated with the network problem by comparing at least a first communication path through the network to the first device and a second communication path through the network to the second device;
and
determining, based on the overlap of communication paths, a source device of the network that is causing the network problem, the source device being different from the first device and the second device.

3 more elements

A method comprising:

receiving first telemetry information that was reported, from a first device, based on telemetry settings indicating that reporting of advertisement related information is inactive;
after receiving the first telemetry information, transmitting, to the first device, a first command that is configured to cause the first device to activate the reporting of the advertisement related information;
receiving second telemetry information that was reported, from the first device, based on updated telemetry settings indicating that the reporting of the advertisement related information is active;
analyzing, by a computing device, the second telemetry information to determine first advertisement related information;
selecting, based on the first advertisement related information, an advertisement;
and
causing the first device to generate the advertisement for display.

4 more elements

Dependencies are inferred from the claim text.

Monitoring and using telemetry data

Life of this patent

Monitoring and using telemetry data

Life of this patent

Abstract

Claims20