Games analytics

A method for allowing intervention in a video game, the method comprising the steps of:

• receiving a plurality of event data structures from video games at certain pre-determined points during real time play of the video games by at least one user, each event data structure including an event identification, and a user identification;
• analyzing, via one or more computer processors, the event data structures to determine event based user information associated with the user, the event based user information being indicative of user behaviour;
• storing the event based user information in a user database;
• receiving at least one request from at least one video game, each request being associated with a specific user and a specific point in a specific game, the specific point being a decision point where the game needs to make a decision, and each request being generated during substantially real time game play;
• analyzing, via the one or more computer processors, the event based user information in the user database for each user from which each request originated to determine whether a response should be sent to the game being played by the user during substantially real time play and if yes, the content of the response, the content of the response being determined at least in part based on information in the user database for the user and the decision point from which the request originated, wherein the response comprises information that is to be returned to the game, the information being configured to, via automatic processing thereof by the game, effect a change in the game during the substantially real time game play, and
• sending, via the one or more computer processors and over a network and during the substantially real time game play, the determined response to the game and the user, so as to effect the change in the game automatically and during the substantially real time game play.

A computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program code portions embodied therein, the computer-readable program code portions comprising at least one executable portion configured to:

• implement an interactive computer game;
• send to the remote system event data structures at certain pre-determined points during real time game play, the pre-determined points being decision points where the game needs to make a decision, each data event structure including an event identification and a user identification;
• send to the remote system request data structures at certain pre-determined points during real time game play, the request data structures including at least one request being associated with a specific point in a specific game with a specific user;
• receive a response from the remote processor during substantially real time play, and
• automatically implement the response during real time game play to effect a change in the gameplay during the substantially real time play.