US 9,807,628 B2 · Network access fault reporting

Abstract

A loss of connection between a wireless access point and a network is reported to a network-based service platform by the wireless access point by automatically establishing wireless contact with a second wireless access point, and transmits a predetermined fault report message to a predetermined network platform address by way of the second wireless access point and the second network interface. Authentication credentials are stored in the access point allowing automatic access to the service platform without user intervention, to allow the report to be generated without user intervention. The message may include data on recent usage of the access point, or may be repeated when a user attempts to use the access point, in order to prioritize the fault reported at the service platform.

Claims9

Dependent claims

A wireless access point comprising:

a wireless interface and a network interface, and
an access control system for controlling communication by way of the wireless interface, and comprising a monitor for detecting a loss of connection to a network at the network interface,
wherein the access control system is arranged to establish wireless connection through the wireless interface and a further wireless access point to a network-based service centre and to transmit a message to the service centre indicative of the loss of connection and to transmit a signal to over-ride an authentication process on messages received from the another wireless access point so that messages received from the network directed to the service centre can be forwarded without authentication.

Dependencies are inferred from the claim text.

Network access fault reporting

Life of this patent

Network access fault reporting

Life of this patent

Abstract

Claims9