Configuration for dynamically displaying language interpretation/translation modalities

A computer program product comprising a non-transitory computer readable storage device having a computer readable program stored thereon, wherein the computer readable program when executed on a server computer causes the server computer to:

• determine available languages for which language interpretation resources are currently available based on at least one user criterion and language interpreter availability, wherein the language interpretation resources are human staff interpreters;
• determine available modalities for the available languages, wherein the available modalities are selected from a group consisting of:
• voice, text, and video;
• receive, via an Application Programming Interface, a request, from a computing device being used by a user, for the available languages;
• send, via the Application Programming Interface, the available languages and the available modalities to the computing device such that the computing device displays the available languages and, after receiving a user selection of one of the available languages, displays the available modalities for the user selected language and receives a user selection of one of the available modalities for establishing a language interpretation session with a language interpreter for the user selected language, wherein the request includes the at least one user criterion;
• and
• send, via the Application Programming Interface, a real-time update of the available languages to the computing device prior to the user selection of the user selected language such that the computing device changes the available languages that are displayed based on the real-time update,
• the real-time update being based on a change in the language interpreter availability.