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US 9,794,410 B2Granted
Methods, systems, and products for routing communications
AssigneeAT&T Intellectual Property I, L.P.
InventorsDiane Brown Turcan, David L. Wellons
Life of this patent
Estimating the term…
Abstract
Methods, systems, and products route communications according to schedules. When an incoming communication is detected, a schedule is retrieved that is associated with a recipient's address. A time associated with the communication is compared to entries in the schedule. If a match is determined, then an alternate destination may be chosen.
Claims20
A method, comprising:
- receiving, by a server, a communication associated with a recipient's communications address;
- retrieving, by the server, global positioning system information associated with the recipient's communications address;
- retrieving, by the server, a schedule associated with the recipient's communications address;
- comparing, by the server, the schedule to a time associated with the communication and to the global positioning system information;
- determining, by the server, that the global positioning system information and the time correspond to an entry in the schedule;
- and
- selecting, by the server, an alternate destination for the communication in response to the global positioning system information and the time corresponding to the entry in the schedule.
4 more elements
A system, comprising:
- a processor;
- and
- a memory device, the memory device storing code, the code when executed causing the processor to perform operations, the operations comprising:
- receiving a communication to a recipient's communications address;
- retrieving global positioning system information associated with the recipient's communications address;
- retrieving a schedule associated with the recipient's communications address;
- comparing the schedule to a time associated with the recipient's communications address and to the global positioning system information;
- determining that the global positioning system information and the time correspond to an entry in the schedule;
- and
- selecting an alternate destination for the communication in response to the global positioning system information and the time corresponding to the entry in the schedule.
7 more elements
A memory device storing instructions which when executed cause a processor to perform operations, the operations comprising:
- processing a communication to a recipient's communications address;
- retrieving a schedule associated with the recipient's communications address;
- comparing the schedule to a time associated with the recipient's communications address and to the global positioning system information;
- determining a match between an entry in the schedule and the time associated with the recipient's communications address;
- selecting an alternate destination for the communication in response to the match;
- retrieving a profile associated with the recipient's communications address;
- and
- retrieving a rule associated with the recipient's communications address.
5 more elements
Dependencies are inferred from the claim text.