Routing of communications
AssigneeAT&T Intellectual Property I, L.P.
InventorsDiane Brown Turcan, David L. Wellons
Life of this patent
Estimating the term…
Abstract
Methods, systems, and products enable a healthcare facility or server to process incoming communications. When a communication is received, the time and a recipient's address may be compared to a schedule of procedures. The recipient's address may be associated with a patient or with medical personnel, such as a physician or nurse. If the time and/or the recipient's address correspond to an entry in the schedule of procedures, then an alternate destination may be chosen for the communication.
Claims20
A method, comprising:
- receiving, by a server, a destination address associated with an electronic communication;
- retrieving, by the server, global positioning system information associated with the destination address;
- determining, by the server, that the global positioning system information associated with the destination address corresponds to a surgical room;
- and
- selecting, by the server, an alternate destination address for the electronic communication in response to the determining that the global positioning system information corresponds to the surgical room.
A system, comprising:
- a processor;
- and
- a memory device, the memory device storing code, the code when executed causing the processor to perform operations, the operations comprising:
- receiving a destination address associated with an electronic communication;
- retrieving global positioning system information associated with the destination address;
- determining that the global positioning system information associated with the destination address corresponds to a surgical room;
- selecting an alternate destination address for the electronic communication in response to the determining that the global positioning system information corresponds to the surgical room.
A memory device storing instructions that when executed cause a processor to perform operations, the operations comprising:
- receiving a destination address associated with an electronic communication;
- retrieving global positioning system information associated with the destination address;
- determining that the global positioning system information associated with the destination address corresponds to a surgical room;
- selecting an alternate destination address for the electronic communication in response to the determining that the global positioning system information corresponds to the surgical room.
Dependencies are inferred from the claim text.