Multiple interaction live monitoring

A system for multiple simultaneous interaction live monitoring, comprising:

• an interaction manager computer comprising a first processor, a first memory, and a first plurality of programming instructions stored in the first memory and operable on the first processor, wherein the first plurality of programming instructions, when operating on the first processor, causes the first processor to receive a plurality of interactions and a plurality of interaction details for each received interaction, the interaction details comprising at least a plurality of information descriptive of the content of an interaction;
• a recording management server computer comprising a second processor, a second memory, and a second plurality of programming instructions stored in a second memory and operable on the second processor, wherein the second plurality of programming instructions, when operating on the second processor, causes the second processor to record a plurality of interactions received from the interaction manager computer and associate relevant interaction details with their respective recordings;
• and
• an administration interface computer comprising a third processor, a third memory, and a third plurality of programming instructions stored in the third memory and operable on the third processor, wherein the third plurality of programming instructions, when operating on the third processor, causes the third processor to:
• receive at least two interactions and their associated interaction details from the recording management server computer via a network;
• and
• present the received interactions with their associated interaction details simultaneously in a multiple interaction display for live monitoring by a human user;
• receive input pertaining to either the first or the second interaction;
• and
• update displayed interaction details based at least in part on the received input.