System and method for multilingual authentication access to communication system in controlled environment

A system for communication by an inmate of a correctional system, the system comprising:

• a communication subsystem configured to connect a communication between a first communication device and a second communication device, wherein one of the first communication device or the second communication device is used by the inmate of the correctional system;
• a profile subsystem configured to determine profile information of a party associated with the first communication device, wherein the profile information includes an accommodation of the party that affects an authentication process;
• and
• an authentication subsystem configured to perform the authentication process, the authentication process comprising:
• providing one or more challenge questions to the first communication device based on the profile information including the accommodation of the party;
• receiving at least one response to the one or more challenge questions from the first communication device;
• and
• authorizing connection of the communication between the first communication device and the second communication device based on the at least one response.

A system for communication by an inmate of a correctional system, the system comprising:

• a communication subsystem configured to connect a communication between a first communication device and a second communication device, wherein one of the first communication device or the second communication device is used by the inmate of the correctional system;
• a profile subsystem configured to determine profile information of a party associated with the first communication device and determine an authentication process for the party based on the profile information, wherein the profile information includes an accommodation of the party that affects the authentication process;
• and
• an authentication subsystem configured to perform the authentication process, the authentication process comprising:
• providing one or more challenge questions to the first communication device based on the profile information including the accommodation of the party;
• receiving at least one response to the one or more challenge questions from the first communication device;
• and
• authorizing connection of the communication between the first communication device and the second communication device based on the at least one response.