Traffic disruption detection using passive monitoring of vehicle occupant frustration level

A method comprising:

• detecting a traffic disruption event at a particular location, the detecting of the traffic disruption including:
• identifying a plurality of navigation-enabled devices within a predefined distance of the particular location based on location data received from geolocation components of the plurality of navigation-enabled devices;
• determining, using one or more processors of a machine, a frustration score associated with each of the plurality of navigation-enabled devices based on input component data received from one or more input components coupled to or embedded in the plurality of navigation-enabled devices, the determining of the frustration score associated with each of the plurality of navigation-enabled devices including:
• scoring respective input component data based on input component type, and
• aggregating respective input component data scores to determine the frustration score, and
• determining that at least a portion of the plurality of the navigation-enabled devices within the predefined distance of the particular location have an associated frustration score above a threshold frustration score, the detecting of the traffic disruption event being in response to the determining that at least the portion of the plurality of the navigation-enabled devices within the predefined distance of the particular location have an associated frustration score above the threshold frustration score;
• in response to detecting the traffic disruption event, generating traffic disruption report data for the traffic disruption event;
• and
• storing the traffic disruption report data at a database coupled to a navigation server.

A non-transitory machine-readable storage medium embodying instructions that, when executed by a machine, cause the machine to perform operations comprising:

• detecting a traffic disruption event at a particular location, the detecting of the traffic disruption including:
• identifying a plurality of navigation-enabled devices within a predefined distance of the particular location based on location data received from geolocation components of the plurality of navigation-enabled devices;
• determining a frustration score associated with each of the plurality of navigation-enabled devices based on input component data received from one or more input components coupled to or embedded in the plurality of navigation-enabled devices, the determining of the frustration score associated with each of the plurality of navigation-enabled devices including:
• scoring respective input component data based on input component type, and
• aggregating respective input component data scores to determine the frustration score, and
• determining that at least a portion of the plurality navigation-enabled devices within the predefined distance of the particular location have an associated frustration score above a threshold frustration score, the detecting of the traffic disruption event being in response to the determining that at least the portion of the plurality of the navigation-enabled devices within the predefined distance of the particular location have an associated frustration score above the threshold frustration score;
• in response to detecting the traffic disruption event, generating traffic disruption report data for the traffic disruption event;
• and
• storing the traffic disruption report data at a database coupled to a navigation server.