Information processing system wherein a reboot process of a first of two devices is controlled independently of an image forming process, information processing method, and computer-readable storage medium

An image processing system, comprising:

• a first device;
• and
• a second device configured to communicate with the first device through a communication channel, wherein
• the first device is separate from the second device and includes
• a user interface including a display;
• and
• a first processor configured to
• receive a user operation for an image forming process via the user interface, and
• control a reboot process for the first device independently of the image forming process,
• the second device includes
• a hardware device including at least a scanner or a printer;
• a second processor configured to control the scanner or the printer to conduct the image forming process based on the received user operation, and
• the first processor being configured to reboot the first device in asynchronization with the second device.

An image processing apparatus, comprising:

• a hardware device including at least a scanner or a printer;
• a sensor configured to detect a communication abnormality between the hardware device and a user operation device;
• and
• a processor configured to
• control the scanner or the printer to conduct an image forming process based on a received user operation by the user operation device,
• send information corresponding to a status of executing the scanner or the printer, to the user operation device for rendering a screen accordance with the information,
• continue to operate the scanner or the printer, upon rebooting of the user operation device,
• stop sending the information upon the sensor detecting the abnormality, and
• release the stop sending the information after the abnormality is eliminated.