A method of reducing the viscosity of heavy and extra-heavy crude oil, comprising the step of adding an viscosity reducing composition to said heavy or extra-heavy crude oil in an amount effective to reduce the viscosity, wherein said viscosity reducing composition comprises an ion liquid active compound, an aqueous or organic dispersing agent and an alkyl sulfonate-alkylamine surfactant having a C8 to C14 alkyl and a cation formed from an isopropyl chain, wherein the active compound is dispersed in said aqueous or organic dispersing agent, in a proportion that can vary according to the general formula [CnH2n-1ClN2]x [H2O] where H2O corresponds to water present in said crude oil, and where 8≦n≦12;
- with coefficients x, y calculated according to the volume of the crude oil (z) to be treated, within the following range:
- x+y=0.05 z to x+y=0.66 z, with respect to the volume of crude oil and the ratio x/y can vary in the range from 2×10−4 to 1×10−3.