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US 9,756,487 B1Granted
Systems and methods for personalized text message marketing
OwnerMajeed Ghadialyinventor
Life of this patent
Estimating the term…
Abstract
Systems, methods, and non-transitory computer readable media are configured to transmit a communication to a first computing device associated with a first person, wherein the communication includes an indication that the communication is from a phone number. A response to the communication is received from the first computing device. The response is routed to a second computing device associated with a second person and a second phone number. A reply to the response is received from the second computing device. The reply is transmitted to the first computing device, wherein the reply includes an indication that the reply is from the phone number.
Claims19
A computer-implemented method comprising:
- selecting, by a server, a channel for a communication, the channel relating to at least one of messaging, email, and mobile phone;
- transmitting, by the server, the communication to a first computing device associated with a first person and a first phone number, wherein the communication includes an indication that the communication is from a shared phone number;
- receiving, by the server, a response to the communication from the first computing device;
- routing, by the server, the response to a second computing device associated with a second person and a second phone number;
- receiving, by the server, a reply to the response from the second computing device;
- and
- transmitting, by the server, the reply to the first computing device, wherein the reply includes an indication that the reply is from the shared phone number,
- wherein a communication sent by the first computing device and intended for the second computing device sets the shared phone number as recipient, and wherein a communication sent by the second computing device and intended for the first computing device sets the shared phone number as recipient, and
- wherein the shared phone number is a business entity phone number, the first phone number is a phone number of a consumer of the business entity, and the second phone number is a phone number of a person associated with the business entity.
6 more elements
A system comprising:
- at least one processor;
- and
- a memory storing instructions that, when executed by the at least one processor, cause the system to perform:
- selecting a channel for a communication, the channel relating to at least one of messaging, email, and mobile phone;
- transmitting the communication to a first computing device associated with a first person and a first phone number, wherein the communication includes an indication that the communication is from a shared phone number;
- receiving a response to the communication from the first computing device;
- routing the response to a second computing device associated with a second person and a second phone number;
- receiving a reply to the response from the second computing device;
- and
- transmitting the reply to the first computing device, wherein the reply includes an indication that the reply is from the shared phone number,
- wherein a communication sent by the first computing device and intended for the second computing device sets the shared phone number as recipient, and wherein a communication sent by the second computing device and intended for the first computing device sets the shared phone number as recipient, and
- wherein the shared phone number is a business entity phone number, the first phone number is a phone number of a consumer of the business entity, and the second phone number is a phone number of a person associated with the business entity.
9 more elements
A non-transitory computer-readable storage medium including instructions that, when executed by at least one processor of a computing system, cause the computing system to perform a method comprising:
- selecting a channel for a communication, the channel relating to at least one of messaging, email, and mobile phone;
- transmitting the communication to a first computing device associated with a first person and a first phone number, wherein the communication includes an indication that the communication is from a shared phone number;
- receiving a response to the communication from the first computing device;
- routing the response to a second computing device associated with a second person and a second phone number;
- receiving a reply to the response from the second computing device;
- and
- transmitting the reply to the first computing device, wherein the reply includes an indication that the reply is from the shared phone number,
- wherein a communication sent by the first computing device and intended for the second computing device sets the shared phone number as recipient, and wherein a communication sent by the second computing device and intended for the first computing device sets the shared phone number as recipient, and
- wherein the shared phone number is a business entity phone number, the first phone number is a phone number of a consumer of the business entity, and the second phone number is a phone number of a person associated with the business entity.
6 more elements
Dependencies are inferred from the claim text.