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US 9,754,270 B2Granted
Techniques for channel-independent offer management
AssigneeNCR Corporation
InventorsNorman Perkins Blake, Vincent Robert Koser, Robert Eugene Dusek
Life of this patent
Estimating the term…
Abstract
Techniques for channel-independent offer management are provided. An offer management server can be deployed in a variety of architectural arrangements within an enterprise. The offer management server provides cross-platform and channel-independent evaluation of offers and offer management for the enterprise.
Claims10
A processor-implemented method for deployment of offer management, the method programmed in a non-transitory processor-readable medium and to execute on one or more processors of a server configured to execute the method, comprising:
- identifying, at the server, a transaction with a consumer over a first communication channel, by the server dynamically interacting with an agent processing on a Point-Of-Sale (POS) device while the transaction is being conducted;
- dynamically evaluating, at the server, offer conditions based on the transaction details for the transaction and a consumer identity for the consumer;
- delivering, from the server, an offer, based on the evaluation processed during the transaction, to the consumer at the conclusion of the transaction over the first communication channel through interaction with the agent and thereby providing deployment of offer management from the server;
- and
- processing, by the server, the method over the first communication channel and multiple other independent and disparate communication channels by the method of the server interacting with other processing instances of the method on a network with each instance processing a specific one of the multiple other independent and disparate communication channels, and wherein each channel associated with electronic communications occurs over a different one of:
- cellular, Wi-Fi, Bluetooth, Near Field Communication, and Transmission Control Protocol (TCP)/Internet Protocol (IP).
3 more elements
Dependencies are inferred from the claim text.