Systems and methods for providing self-services over television
AssigneeUnited Services Automobile Association (USAA)
InventorArthur Quentin Smith
Life of this patent
Estimating the term…
Abstract
Cable and satellite television systems, televisions, and universal remotes are used to provide interactive financial self-services to users. The cable or satellite system provides a connection between a user and a financial services company. A television or other display device connects to the cable or satellite system and displays content from the financial services company to a user. The user may enter data and navigate through the content via a back channel using a universal remote or other input device. The user may thus complete the content, such as completing a loan application, opening a bank account, or purchasing insurance. The user may provide authentication information to receive personalized content.
Claims17
A method of providing televised financial services, comprising:
- receiving, using a processor, a request from a user for financial services content;
- generating, using the processor, financial services content personalized with user information;
- determining, using the processor, whether the financial services content is suitable for television delivery;
- determining, using the processor, whether a television associated with the user is capable of interacting with the processor;
- and
- televising, using the processor, the financial services content on a television channel of the television when the financial services content is suitable for television delivery and the television associated with the user is capable of interacting with the processor.
A non-transitory computer-readable storage medium comprising a plurality of computer-readable instructions tangibly embodied on the computer-readable storage medium, which, when executed by a data processor, televise financial services, the plurality of instructions comprising:
- instructions that cause the data processor to receive a request from a user for financial services content;
- instructions that cause the data processor to generate financial services content personalized with user information;
- instructions that cause the data processor to determine whether the financial services content is suitable for television delivery;
- instructions that cause the data processor to determine whether a television associated with the user is capable of interacting with the data processor;
- and
- instructions that cause the data processor to televise the financial services content on a television channel of the television when the financial services content is suitable for television delivery and when the television associated with the user is capable of interacting with the data processor.
A system for providing televised financial services, the system comprising:
- a memory;
- and
- a processor disposed in communication with the memory and configured to issue processing instructions stored in the memory to:
- receive a request from a user for financial services content;
- generate financial services content personalized with user information;
- determine whether the financial services content is suitable for television delivery;
- determine whether a television associated with the user is capable of interacting with the processor;
- and
- televise the financial services content on a television channel of the television when the financial services content is suitable for television delivery and when the television associated with the user is capable of interacting with the processor.
Dependencies are inferred from the claim text.