# US 9,438,474 B2 · Method and apparatus of performing remote management of a managed machine > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 9,438,474 B2 - Document ID: US9438474B2 - Status: Granted - Kind: B2 - Application number: 14/855,069 - Filed: 2015-09-15 - Published: 2016-01-07 - Granted: 2016-09-06 - Earliest claimed: 2011-05-26 - Assignees: Kaseya Limited - Applicants: Kaseya Limited - Inventors: Derek Rodrigues - Web page: https://patentgrep.com/patent/US9438474B2 ## CPC - H04L 41/0806: for initial configuration or provisioning, e.g. plug-and-play - H04L 43/106: using time related information in packets, e.g. by adding timestamps - H04L 45/026: {Details of "hello" or keep-alive messages} - H04L 61/2553: Binding renewal aspects, e.g. using keep-alive messages - H04L 65/1063: Application servers providing network services (systems providing special services to telephonic subscribers H04M3/42) - H04L 65/1083: In-session procedures - H04L 65/612: for unicast - H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M) ## Abstract Disclosed are an apparatus and method of remotely communicating with a managed machine. One example method of operation may include selecting the managed machine operating in a communication network, transmitting a connection request message to the managed machine and establishing a secure connection between the managed machine and an administrator machine. The example method may also include responsive to connecting with the managed machine, executing a host service on the managed machine, and connecting to the host service over the communication network via an application client operating on the administrator machine. ## Claims ### Claim 1 A method, comprising: establishing a connection between a managed machine and an administrator machine; responsive to connecting with the managed machine, executing a host service on the managed machine; transmitting an application information request message to the host service identifying an application service operating on the managed machine; connecting to the host service via an application client operating on the administrator machine; establishing a command prompt on the administrator machine via an administrative service and receiving a command via the command prompt; transmitting the command to the managed machine and executing the command on the managed machine via the host service responsive to the command being received in the command prompt on the administrator machine; executing an application service binary corresponding to the application service, the application service binary being configured to process the application information request message; forwarding a connected socket to the application service, and waiting for a request from other application clients; and transmitting to the application client an application information acknowledgment message to complete an initialization procedure. ### Claim 2 (depends on 1) The method of claim 1, wherein executing a host service on the managed machine comprises opening a listening socket. ### Claim 3 (depends on 1) The method of claim 1, comprising selecting the managed machine. ### Claim 4 (depends on 1) The method of claim 1, comprising transmitting a connection request message to the managed machine. ### Claim 5 (depends on 1) The method of claim 1, comprising specifying a session identifier. ### Claim 6 (depends on 1) The method of claim 1, comprising exchanging messages between the application client and the application service based on functions of the application service and corresponding to application client requests. ### Claim 7 (depends on 1) The method of claim 1, comprising: transmitting a keep alive message periodically to the application service, the keep alive message being transmitted from the application client; and updating a time-stamp associated with the keep alive message via the application service. ### Claim 8 An apparatus, comprising: a processor; and a transmitter configured to: establish a connection between a managed machine and an administrator machine; transmit an application information request message to a host service that identifies an application service that operates on the managed machine; wherein responsive to a connection with the managed machine, the processor is further configured to execute the host service on the managed machine, and connect to the host service via an application client that operates on the administrator machine; establish a command prompt on the administrator machine via an administrative service and receive a command via the command prompt; transmit the command to the managed machine and execute the command on the managed machine via the host service responsive to the command being received in the command prompt on the administrator machine; execute an application service binary corresponding to the application service, the application service binary being configured to process the application information request message; wherein the transmitter is further configured to forward a connected socket to the application service, and wait for a request from other application clients; and a receiver configured to receive at the application client, an application information acknowledgment message to complete an initialization procedure. ### Claim 9 (depends on 8) The apparatus of claim 8, wherein the host service executed on the managed machine comprises opening a listening socket. ### Claim 10 (depends on 8) The apparatus of claim 8, wherein the processor is configured to select the managed machine. ### Claim 11 (depends on 8) The apparatus of claim 8, wherein the transmitter is configured to transmit a connection request message to a managed machine. ### Claim 12 (depends on 8) The apparatus of claim 8, wherein the transmitter is configured to specify a session identifier. ### Claim 13 (depends on 8) The apparatus of claim 8, wherein the processor is further configured to exchange messages between the application client and the application service based on functions of the application service and corresponding to application client requests. ### Claim 14 (depends on 8) The apparatus of claim 8, wherein the transmitter is further configured to transmit a keep alive message periodically to the application service, the keep alive message being transmitted from the application client, and a time-stamp associated with the keep alive message is updated via the application service. ### Claim 15 A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform: establishing a connection between a managed machine and an administrator machine; responsive to connecting with the managed machine, executing a host service on the managed machine; transmitting an application information request message to the host service identifying an application service operating on the managed machine; connecting to the host service over the communication network via an application client operating on the administrator machine; establishing a command prompt on the administrator machine via an administrative service and receiving a command via the command prompt; transmitting the command to the managed machine and executing the command on the managed machine via the host service responsive to the command being received in the command prompt on the administrator machine; executing an application service binary corresponding to the application service, the application service binary being configured to process the application information request message; forwarding a connected socket to the application service, and waiting for a request from other application clients; and receiving at the application client, an application information acknowledgment message to complete an initialization procedure. ### Claim 16 (depends on 15) The non-transitory computer readable storage medium of claim 15, wherein executing a host service on the managed machine comprises opening a listening socket. ### Claim 17 (depends on 15) The non-transitory computer readable storage medium of claim 15, configured to store instructions that when executed cause the processor to perform selecting the managed machine. ### Claim 18 (depends on 15) The non-transitory computer readable storage medium of claim 15, configured to store instructions that when executed cause the processor to perform transmitting a connection request message to the managed machine. ### Claim 19 (depends on 15) The non-transitory computer readable storage medium of claim 15, configured to store instructions that when executed cause the processor to perform specifying a session identifier. ### Claim 20 (depends on 15) The non-transitory computer readable storage medium of claim 15, configured to store instructions that when executed cause the processor to perform exchanging messages between the application client and the application service based on functions of the application service and corresponding to application client requests.