# US 9,437,052 B2 · Vehicle after-sales service system

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- Number: US 9,437,052 B2
- Document ID: US9437052B2
- Status: Granted
- Kind: B2
- Application number: 14/480,703
- Filed: 2014-09-09
- Published: 2016-01-14
- Granted: 2016-09-06
- Earliest claimed: 2014-07-14
- Assignees: Power International Chemical & Oil Corporation
- Applicants: Power International Chemical & Oil Corporation
- Inventors: Po-Wen Ko
- Web page: https://patentgrep.com/patent/US9437052B2

## CPC

- G07C 5/008: {communicating information to a remotely located station (transmission systems for measured values G08C)}
- G06Q 10/00: Administration; Management
- G06Q 30/016: After-sales
- G06Q 50/40: Business processes related to the transportation industry (shipping G06Q10/083)
- G07C: TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR

## Abstract

A vehicle after-sales service system has a main controller and a cloud platform communicating with the main controller. The main controller is adapted to be equipped on a vehicle and to transmit vehicle information set by an original equipment manufacturer to the cloud platform. The vehicle information can include vehicle body information, chassis information, motive power information, entertainment information and error information. The cloud platform receives and stores the vehicle information from the main controller for providing after-sales service to provide innovative service and to meet the owner's need.

## Claims

### Claim 1

A vehicle after-sales service system comprising:
a main controller equipped on a vehicle and communicating with a Controller Area Network (CAN) bus system and an On-Board Diagnostics II (OBD-II) system of the vehicle to receive and transmit vehicle information including vehicle body information, chassis information, motive power information, entertainment information, and error information of the vehicle designated by an original equipment manufacturer (OEM);
a cloud platform communicating with the main controller for data transmission, with the cloud platform receiving and storing the vehicle information from the main controller for providing to the original equipment manufacturer, wherein the OEM determines what after-sales service information including repair information and business activity information should be offered;
wherein the cloud platform communicates with an original equipment manufacture (OEM) electronic device to send the vehicle information to the OEM electronic device; and
wherein the vehicle information received by the main controller is stored in the cloud platform based on commands of the cloud platform.

### Claim 2 (depends on 1)

The system as claimed in claim 1, wherein the cloud platform is a network server.

### Claim 3 (depends on 2)

The system as claimed in claim 2, wherein the OEM electronic device is selected from a personal computer, a laptop, a smart phone, and a tablet.

### Claim 4 (depends on 2)

The system as claimed in claim 2, wherein the vehicle is selected from a car, a scooter, a truck, and a container truck.

### Claim 5 (depends on 2)

The system as claimed in claim 2, wherein the main controller and the cloud platform communicate with each other via third generation wireless networks.

### Claim 6 (depends on 2)

The system as claimed in claim 2, wherein the main controller and the cloud platform communicate with each other via fourth generation wireless networks.

### Claim 7 (depends on 1)

The system as claimed in claim 1, wherein the OEM electronic device is selected from a personal computer, a laptop, a smart phone, and a tablet.

### Claim 8 (depends on 1)

The system as claimed in claim 1, wherein the vehicle is selected from a car, a scooter, a truck, and a container truck.

### Claim 9 (depends on 1)

The system as claimed in claim 1, wherein the main controller and the cloud platform communicate with each other via third generation wireless networks.

### Claim 10 (depends on 1)

The system as claimed in claim 1, wherein the main controller and the cloud platform communicate with each other via fourth generation wireless networks.