Central call platform

A system for providing telephone services to a secure facility, the system comprising:

• a call processing center that includes a plurality of computing clusters, the call processing center being configured to route voice communications to and from a router located at the secure facility and a selected computing cluster;
• each of the computing clusters comprising:
• at least one database node comprising a database that stores a plurality of recordings of telephone calls and voicemail messages;
• a call processing node configured to route the voice communications from a destination telephone to a selected one of a plurality of telecommunications carriers, wherein the one selected telecommunications carrier is selected based on a set of predefined rules that govern priority;
• and
• an application node configured to provide a plurality of authorized users access to the plurality of recordings at any of the plurality of computing clusters,
• wherein the plurality of computing clusters are geographically dispersed at a plurality of geographic locations, and
• wherein the call processing center stores a cluster identifier associated with each database node and stores information regarding the plurality of geographic locations where data regarding the voice communications can and cannot be stored.