System and method for treating a special number service request message sent to a special number service answering position using a multi-media messaging service format

A system for treating a special number service request message sent using a multi-media messaging service (MMS) format;

• the system comprising:
• (a) a requesting station;
• (b) a special number service request answering position coupled with said requesting station;
• and
• (c) a segmenting facility coupled with said requesting station and coupled with said special number service request answering position;
• said segmenting facility receiving said special number service request message from said requesting station, wherein said special number service request message comprises a requesting station address and a timestamp;
• said segmenting facility configured to perform steps comprising:
• (i) separating all text portions from all media portions in said special number service request message;
• (ii) creating a set of media identifiers to effect correlating said media portions with said text portions, wherein each media identifier in said set of media identifiers is associated with a unique media portion and wherein said media identifiers created by said segmenting facility comprises said requesting station address, said timestamp, a sequential media portion index number and content information, said content information selected from the group consisting of audio, video, and image;
• (iii) formatting said text portions and said set of media identifiers in a text message;
• and
• (iv) forwarding said text message toward said special number service request answering position.