Systems and method for determining a relationship rank
AssigneeMorgan Stanley
InventorsZiad Gemayel, Debra Servidio, Sam Smiljanic
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AssigneeMorgan Stanley
InventorsZiad Gemayel, Debra Servidio, Sam Smiljanic
Estimating the term…
A method of determining and an apparatus for displaying, for an organization, a relationship rank between a first party and a second party. A customer relationship management score, a telephone call score, and an e-mail score for the first party relative to the second party may be calculated using a computer system. The customer relationship management score, the telephone call score, and the e-mail score may be calculated using data for the first party and the second party stored in databases. A relationship score for the first party relative to the second party may be calculated using the customer relationship management score, the telephone call score, and the e-mail score. A relationship rank may be calculated for the first party relative to the second party using a computer system. The relationship rank for the first party relative to the second party may be an indication of the strength of the first party's relationship to the second party. The relationship rank may be based on the relationship score.
A computer-implemented method of determining and displaying a relationship rank between a first party and second parties, the method comprising:
An apparatus for determining and displaying a relationship rank between a first party and n second parties, the apparatus comprising:
Dependencies are inferred from the claim text.