Method and system for providing informative incoming call alerts
AssigneeVonage Business Inc.
InventorsNatan Shaltiel, May Ben Arie
Life of this patent
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Abstract
A method and apparatus for providing informative incoming call alerts are provided herein. The method includes receiving an incoming call from a second device; transmitting, to the second device, a first message regarding the incoming call; receiving, from the second device, a second message responsive to the first message regarding the incoming call; receiving a selection of one of a plurality of options based on the received second message; and processing the selected option.
Claims17
A computer-implemented method for providing informative incoming call alerts, comprising:
- receiving an incoming call from a second device;
- transmitting, to the second device, a first message regarding the incoming call;
- receiving, from the second device, a second message responsive to the first message regarding the incoming call;
- receiving a selection of one of a plurality of options based on the received second message;
- processing the selected option;
- receiving a selection of an option to request an automatic call back to the second device after a telecommunication session with a first device has ended;
- transmitting a message directed to the second device indicating that the incoming call will be returned upon completion of the telecommunication session with the first device;
- terminating the telecommunication session with the first device;
- and
- receiving a call request to establish a telecommunication session with the second device.
A system for providing informative incoming call alerts, comprising:
- a) at least one processor;
- b) at least one input device;
- and
- c) at least one storage device storing processor-executable instructions which, when executed by the at least one processor, perform a method including:
- receiving an incoming call from a second device;
- transmitting, to the second device, a first message regarding the incoming call;
- receiving, from the second device, a second message responsive to the first message regarding the incoming call;
- receiving a selection of one of a plurality of options based on the received second message;
- and
- processing the selected option;
- receiving a selection of an option to request an automatic call back to the second device after a telecommunication session with a first device has ended;
- transmitting a message directed to the second device indicating that the incoming call will be returned upon completion of the telecommunication session with the first device;
- terminating the telecommunication session with the first device;
- and
- receiving a call request to establish a telecommunication session with the second device.
A computer-implemented method for displaying incoming messages received during a telecommunication session, comprising:
- intercepting an incoming message;
- extracting a message identifier from the incoming message;
- and
- displaying the incoming message when it is determined that the message identifier from the incoming message is associated with a caller identifier of a user taking part in the telecommunication session.
Dependencies are inferred from the claim text.