Delivery expert system, method and computer program product

A document delivery method, comprising:

• subsequent to an unsuccessful initial delivery attempt of a document to a destination over a network, a computing device including at least one non-transitory computer readable medium storing instructions executable by a processor to perform automatically initiating a rule-based process to determine a next possible action based on an input condition in accordance with a rule in a set of rules consisting of conditions and actions wherein the input condition is other than the unsuccessful initial delivery attempt, each of the input conditions are unique in that each input condition finds only one or no matches in a table, and an action or series of actions can be triggered once an input condition is met.

A computer program product comprising at least one non-transitory computer readable medium storing instructions translatable by a computing device having at least one processor to perform:

• subsequent to an unsuccessful initial delivery attempt of a document to a destination over a network, automatically initiating a rule-based process to determine a next possible action based on an input condition in accordance with a rule in a set of rules consisting of conditions and actions wherein the input condition is other than the unsuccessful initial delivery attempt;
• and
• automatically flagging all documents affected by a new delivery instruction such that the new delivery instruction is implemented as the next action.

A computer program product comprising at least one non-transitory computer readable medium storing instructions translatable by a computing device having at least one processor to perform:

• subsequent to an unsuccessful initial delivery attempt of a document to a destination over a network, automatically initiating a rule-based process to determine a next possible action based on an input condition in accordance with a rule in a set of rules consisting of conditions and actions wherein the input condition is other than the unsuccessful initial delivery attempt, each of the input conditions are unique in that each input condition finds only one or no matches in a table, and an action or series of actions can be triggered once an input condition is met.