Method and system for configuring information regarding processing of calls involving a party
AssigneeBce Inc.
InventorsDavid William Clark, Jonathan Allan Arsenault, Jeffrey William Dawson, Eric John Wolf
Life of this patent
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Abstract
A method implemented by a network entity. The method comprises identifying a previously-originated call involving a party. The method also comprises receiving information regarding processing of a potential future call related to the previously-originated call. The method further comprises using the information regarding processing of a potential future call related to the previously-originated call to cause configuration of call processing information associated with the party. Also provided is a configuration entity for implementing the method.
Claims53
A method implemented by a network entity, said method comprising:
- receiving from a communication device an indication of a desire to provide information regarding processing of potential future calls related to a previously-originated call;
- identifying a call record of the previously-originated call from a plurality of call records, each of the plurality of call records associated with a respective previous call and storing call processing information regarding one or more call processing operations performed to process the respective call;
- receiving from the communication device modification information regarding processing of a potential future call related to the previously-originated call and specifying how one or more call processing operations should be performed;
- and
- modifying the call processing information using the received modification information so that a potential future call related to the previously-originated call is processed based on the modified call processing information.
A configuration entity comprising:
- a communication unit operative for:
- receiving from a communication device an indication of a desire to provide information regarding processing of potential future calls related to a previously-originated call;
- identifying a call record of the previously-originated call from a plurality of call records, each of the plurality of call records associated with a respective previous call and storing call processing information regarding one or more call processing operations performed to process the respective call;
- receiving from the communication device modification information regarding processing of a potential future call related to the previously-originated call and specifying how one or more call processing operations should be performed;
- and
- a configuration unit operative for modifying the call processing information using the received modification information so that a potential future call related to the previously-originated call is processed based on the modified call processing information.
A non-transitory computer-readable storage medium comprising a program element for execution by a processing unit to implement a configuration entity, said program element comprising:
- first program code for receiving from a communication device an indication of a desire to provide information regarding processing of potential future calls related to a previously-originated call;
- second program code for identifying a call record of the previously-originated call from a plurality of call records, each of the plurality of call records associated with a respective previous call and storing call processing information regarding one or more call processing operations performed to process the respective call;
- third program code for receiving from the communication device modification information regarding processing of a potential future call related to the previously-originated call and specifying how one or more call processing operations should be performed;
- and
- fourth program code for modifying the call processing information using the received modification information so that a potential future call related to the previously-originated call is processed based on the modified call processing information.
Dependencies are inferred from the claim text.