US 9,319,442 B2Granted

Real-time agent for actionable ad-hoc collaboration in an existing collaboration session

AssigneeCisco Technology, Inc.

InventorsKeith Griffin, Jonathan D. Rosenberg

Life of this patent

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Abstract

A method is provided for use in connection with a communication session between two or more participants. The communication session may be an online/web-based meeting, voice call, video call, instant messaging session, etc. Interactions between two or more participants of the communication session are monitored in order to identify an additional participant for the communication session based on a topical context of the interactions. A request is sent to the additional participant to join the communication session. Before the request is sent to the additional participant, the participants in the existing communication session may be notified with a prompt inquiring as to whether the additional participant should be contacted to join the existing communication session.

Claims20

Dependent claims

A computer-implemented method comprising:

monitoring interactions between two or more participants of a communication session to identify an additional participant for the communication session based on a topical context of the interactions;
determining availability of the additional participant;
sending to the additional participant a request to join the communication session when it is determined that the additional participant is available to join the communication session;
accessing calendar information for the two or more participants and the additional participant when it is determined that the additional participant is not available to join the communication session;
determining, based on the calendar information, availability of the two or more participants and the additional participant for a future communication session at a future time that includes the two or more participants and the additional participant;
and
scheduling the future communication session for the two or more participants and the additional participant based on the determined availability of the two or more participants and the additional participant at the future time.

4 more elements

An apparatus comprising:

a network interface unit configured to enable communications over a network;
and
a processor coupled to the network interface unit, wherein the processor is configured to:
monitor interactions between two or more participants of a communication session to identify an additional participant for the communication session based on a topical context of the interactions;
determine availability of the additional participant;
cause to be sent to the additional participant a request to join the communication session when it is determined that the additional participant is available to join the communication session;
access calendar information for the two or more participants and the additional participant when it is determined that the additional participant is not available to join the communication session;
determine, based on the calendar information, availability of the two or more participants and the additional participant for a future communication session at a future time that includes two or more participants and the additional participant;
and
schedule the future communication session for the two or more participants and the additional participant based on the determined availability of the two or more participants and the additional participant at the future time.

7 more elements

A non-transitory processor readable storage medium encoded with instructions that, when executed by a processor, cause the processor to:

monitor interactions between two or more participants of a communication session to identify an additional participant for the communication session based on a topical context of the interactions;
determine availability of the additional participant;
cause to be sent to the additional participant a request to join the communication session when it is determined that the additional participant is available to join the communication session;
access calendar information for the two or more participants and the additional participant when it is determined that the additional participant is not available join the communication session;
determine, based on the calendar information, availability of the two or more participants and the additional participant for a future communication session at a future time that includes two or more participants and the additional participant;
and
schedule the future communication session for the two or more participants and the additional participant based on the determined availability of the two or more participants and the additional participant at the future time.

4 more elements

Dependencies are inferred from the claim text.

Facts

Application: 14/288,752Filed 28 May 2014
Published: US 2015/0350258 A13 Dec 2015
Granted: 19 Apr 2016
Term ends: Not estimatedThe source records don’t support an estimate.

Classification7 codes

H04L 65/1093
In-session procedures: by adding participants; by removing participants
H04L 12/1827
For computer conferences, e.g. chat rooms: network arrangements for conference optimisation or adaptation
H04L 65/403
Support for services or applications: arrangements for multi-party communication, e.g. for conferences
H04L 65/4038
Arrangements for multi-party communication, e.g. for conferences: with floor control