System and method for monitoring and managing data center resources in real time

A remote access appliance for facilitating a keyboard, video and mouse (KVM) communications session between a managed device and a user located remotely from the managed device, the appliance comprising:

• a housing;
• a processor disposed in the housing and adapted to facilitate the communication of keyboard, video and mouse information between the appliance and the managed device;
• a rack data unit (RDU) subsystem disposed in the housing and adapted to communicate with a plurality of remotely located sensors and to receive sensor data from the remotely located sensors, without the need to transmit the sensor data over a network, the RDU subsystem including at least one of:
• an RDU digital interface port;
• an RDU e-link port;
• an RDU one-wire port;
• or
• an RDU digital relay;
• and
• an interface for interfacing the appliance to the managed device, the interface including:
• a serial interface port;
• a universal serial bus (USB) interface port;
• a video interface port;
• and
• wherein the RDU subsystem receives inputs from the plurality of remotely located sensors, and wherein the remotely located sensors generate signals indicative of at least one of:
• a condition of an environment in which the managed device is located;
• and
• an operational state of the managed device.

A method for enabling communications between a managed device and a user located remotely from the managed device, the method comprising:

• using an appliance having a housing to house a processor, the processor adapted to facilitate the communication of keyboard, video and mouse (KVM) information between the appliance and the managed device to implement a KVM session;
• using the appliance to house a rack data unit (RDU) subsystem to manage communications with, and to receive sensor data directly from, at least one remotely located sensor located in a predetermined area or at the managed device, without the need to transmit the sensor data over a network;
• and interfacing the appliance to the managed device by using at least one of the following:
• a serial interface port;
• a universal serial bus (USB) interface port;
• a video interface port;
• and
• a plurality of RDU input ports for receiving inputs from a plurality of remote sensors operatively associated with operation or monitoring of the managed device.

A system including a plurality of remote access appliances for facilitating keyboard, video and mouse (KVM) communications between a plurality of managed devices and at least one user located remotely from the managed devices, during a KVM session, each said appliance comprising:

• a processor disposed within a housing of the appliance and adapted to facilitate the communication of keyboard, video and mouse information between the appliance and at least one managed device;
• a rack data unit (RDU) subsystem disposed within a housing of the appliance and adapted to manage communications with, and to receive sensor data directly from, at least one remotely located sensor located at the at least one managed device;
• and
• wherein the appliances of the system collectively form a distributed RDU management configuration that enables each said appliance to contribute to monitoring its associated said RDU subsystem.