System and methods for providing user services at remote locations
AssigneeFederal Express Corporation
InventorsDonald Ray Gibson, Jr., Douglas William Bonser, Paul Everrett Garrett, III, David Gerald Lewis, Jr.
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Abstract
A delivery service system includes a cabinet having a plurality of controlled-access storage cells, located in a plurality of zones, a user interface, a user evaluation device, and a processor. The system receives a user request to accept an item for delivery, detects user physical characteristics, and provides user access to a storage cell in a selected zone, the zone being selected based on the detected user physical characteristics.
Claims23
A delivery system, comprising:
- a cabinet including a plurality of zones;
- a plurality of controlled-access storage cells being disposed in each zone in the plurality of zones within the cabinet;
- a user evaluation device configured to detect physical characteristics of a user;
- and
- a control processor configured to:
- receive a user request;
- dynamically assign the cells to the zones based on the physical characteristics of the user after determining the physical characteristics of the user;
- select a zone from the plurality of zones based on the physical characteristics of the user in response to the request;
- and
- provide physical access to one or more of the storage cells located in the selected zone.
A method for receiving, from a user, a delivery item for delivery by a delivery service provider, the method comprising:
- receiving a request from the user to deposit a delivery item in a cabinet, the cabinet comprising a plurality of zones, a plurality of controlled-access storage cells being disposed in each zone in the plurality of zones;
- detecting physical characteristics of the user with a user evaluation device;
- dynamically assigning the cells to the zones based on the physical characteristics of the user after determining the physical characteristics of the user:
- selecting, in response to the request, a zone from the plurality of zones based on the physical characteristics of the user;
- selecting a storage cell in the selected zone;
- receiving the delivery item in the selected cell from the user;
- and
- providing access to the selected cell to the delivery service provider.
Dependencies are inferred from the claim text.