System for analyzing device performance data
AssigneeBank of America Corporation
InventorNidhi Pinjani
Life of this patent
Estimating the term…
Abstract
A system for analyzing performance data associated with a mail processing device includes a reporting module operable to receive, over a network, first data related to the operation of a mail processing device at one of a plurality of mail processing sites, wherein each of the plurality of mail processing sites is associated with a database accessible over the network, store the first data in a database associated with the mail processing site of the mail processing device, receive, over the network, second data identifying filter criteria for the first data, filter, using a processor, the first data with the second data, generate, using a processor, a report based on the filtered first data, and communicate the report over the network.
Claims15
A system for analyzing performance data associated with a mail processing device, comprising:
- a hardware interface configured to receive, over a network, first data related to the operation of a mail processing device at one of a plurality of mail processing sites, wherein each of the plurality of mail processing sites is associated with a database accessible over the network;
- a processor communicatively coupled to the interface and configured to:
- store the first data in a database associated with the mail processing site that includes the mail processing device;
- and
- calculate device performance data and operator performance data from the received first data, wherein the calculated device and operator performance data includes:
- an outsort rate representing a number of articles that were not successfully opened by the mail processing device per unit time;
- a reunite rate representing a number of articles that were not successfully extracted by the mail processing device per unit time;
- and
- a device idle time representing the amount of time between when an operator turns the mail processing device on and the time the mail processing device begins processing articles, excluding the time it takes for the mail processing device to startup;
- the interface further configured to receive, over the network, second data identifying filter criteria for the first data;
- the processor further configured to:
- filter the first data with the second data;
- generate a report based on the filtered first data that includes the calculated outsort rate and the calculated reunite rate;
- and
- the interface further configured to communicate the report over the network.
A non-transitory computer readable medium comprising logic for analyzing performance data associated with a mail processing device, the logic, when executed by a processor, configured to:
- receive, over a network, first data related to the operation of a mail processing device at one of a plurality of mail processing sites, wherein each of the plurality of mail processing sites is associated with a database accessible over the network;
- store the first data in a database associated with the mail processing site that includes the mail processing device;
- calculate device performance data and operator performance data from the received first data, wherein the calculated device and operator performance data includes:
- an outsort rate representing a number of articles that were not successfully opened by the mail processing device per unit time;
- a reunite rate representing a number of articles that were not successfully extracted by the mail processing device per unit time;
- and
- a device idle time representing the amount of time between when an operator turns the mail processing device on and the time the mail processing device begins processing articles, excluding the time it takes for the mail processing device to startup;
- receive, over the network, second data identifying filter criteria for the first data;
- filter the first data with the second data;
- generate, using a processor, a report based on the filtered first data that includes the calculated outsort rate and the calculated reunite rate;
- and
- communicate the report over the network.
A method for analyzing performance data associated with a mail processing device, comprising:
- receiving, over a network, first data related to the operation of a mail processing device at one of a plurality of mail processing sites, wherein each of the plurality of mail processing sites is associated with a database accessible over the network;
- storing the first data in a database associated with the mail processing site that includes the mail processing device;
- calculate device performance data and operator performance data from the received first data, wherein the calculated device and operator performance data includes:
- an outsort rate representing a number of articles that were not successfully opened by the mail processing device per unit time;
- a reunite rate representing a number of articles that were not successfully extracted by the mail processing device per unit time;
- and
- a device idle time representing the amount of time between when an operator turns the mail processing device on and the time the mail processing device begins processing articles, excluding the time it takes for the mail processing device to startup;
- receiving, over the network, second data identifying filter criteria for the first data;
- filtering, using a processor, the first data with the second data;
- generating, using a processor, a report based on the filtered first data that includes the calculated outsort rate and the calculated reunite rate;
- and
- communicate the report over the network.
Dependencies are inferred from the claim text.