Techniques for checkout security using video surveillance
AssigneeNCR Corporation
InventorsThomas V. Edwards, Ganesh Bandaru
Life of this patent
Estimating the term…
Abstract
Techniques for checkout security using video surveillance are provided. A customer is video tracked while in a store, the pauses made in aisles and the arm movements are recorded. Expected purchased items, based on movements and pauses by the customer within the store, are then compared to actual purchased items and a determination is made whether a checkout audit is needed for the customer.
Claims20
A processor-implemented method programmed in a non-transitory processor-readable medium and to execute on one or more processors of a machine configured to execute the method, comprising:
- receiving, at the machine, in-store tracking information for a shopper, wherein receiving further includes identifying with the in-store tracking information aisles visited within a store and how long the shopper pauses at specific locations within specific aisles of the store and factoring into with how long the shopper pauses situations in which the shopper is blocked or encounters obstacles during particular pauses;
- correlating, at the machine, aspects of the in-store tracking information with known products of the store;
- comparing, at the machine, purchased items with expected items when the shopper checks out of the store;
- and
- making, at the machine, a decision as to whether to audit the shopper before the shopper exits the store.
A processor-implemented method programmed in a non-transitory processor-readable medium and to execute on one or more processors of a machine configured to execute the method, comprising:
- receiving, at the machine, a list of expected items that a shopper within a store is expected to have at a checkout based at least in part on aisles visited by the shopper within the store and how long the shopper pauses at specific locations within specific aisles of the store and factoring into with how long the shopper pauses situations in which the shopper is blocked or encounters obstacles during particular pauses;
- identifying, at the machine, purchased items that the shopper claims at the checkout;
- and
- deciding, at the machine, whether to perform an audit of the shopper when at least one of the expected items does not exist in the purchased items at the conclusion of the checkout.
A system comprising:
- a machine configured with an audit manager that executes on one or more processors of the machine, and the audit manager is implemented and resides in a non-transitory computer-readable storage medium;
- wherein the audit manager resolves expected items that a shopper within a store is expected to have based at least in part on how long the shopper pauses at specific locations within specific aisles of the store and factoring into with how long the shopper pauses situations in which the shopper is blocked or encounters obstacles during particular pauses and the audit manager compares those expected items against actual purchased items at a checkout for the shopper to determine whether a transaction for the shopper is to be audited.
Dependencies are inferred from the claim text.