Information management change deployment system

A system for managing information, by providing a centralized repository of real-time, current information, relating to a change deployment in order to communicate some or all the information to a plurality of users, the system comprising a processing device of an Information Management System (IMS) configured for:

• receiving information, from each of a plurality of workstations through a network, comprising a plurality of messages from users communicating during a real-time change deployment session;
• initiating a real-time change application interface running on each of the plurality of workstations, whereby the real-time interface is presented to one or more of the plurality of users, the real-time interface comprising:
• task data corresponding to a plurality of tasks necessary for completing the change deployment, the task data comprising, for each of the plurality of tasks, a task description field, a status field for indicating a current status of the task, a start date field for indicating a start date and a start time corresponding to the task and an end date for indicating an end date and an end time corresponding to any task having a completed or cancelled status;
• a first portion of the plurality of users comprising one or more of the plurality of users who are participating in the change deployment session;
• and
• a second portion of the plurality of users comprising one or more of the plurality of users who are not participating in the change deployment session;
• wherein, each of the one or more plurality of users can be assigned different access permissions limiting at least a third portion of the plurality of users' access to information through the interface;
• determining, based on a textual analysis of message content of the plurality of messages from the plurality of users, that at least one of the plurality of events has occurred, the determining that the at least one of the plurality of events has occurred comprising determining, based on the textual analysis of the plurality of messages from the plurality of users, event data associated with the at least one of the plurality of events has occurred;
• in response to determining that at least one of the plurality of events has occurred, automatically and in real-time, logging event data related to a plurality of events associated with the change deployment conference session, the event data comprising task status data indicating the status of the at least one task necessary for completing the change deployment,
• the logging event data further comprising determining, based on the textual analysis of the plurality of message from the plurality of users, to automatically log the event data determined for the at least one of the plurality of events that has occurred;
• initiating display of at least some of the event data to the users via the real-time change application interface;
• archiving, at least a portion of the logged event data, wherein the archived data is configured as searchable and retrievable data;
• in response to determining that an event related to logged event data has occurred, automatically initiating communication of one or more alerts comprising information corresponding to the event;
• wherein determining that the event has occurred comprises:
• monitoring of the plurality of messages after logging event data;
• performing textual analysis of the plurality of messages to determine whether any significant events essential to change deployment are discussed;
• and
• seeking confirmation from a user through a private message;
• initiating a second change application interface in response to a request from a user, the second interface configured for receiving a plurality of messages from one or more of the plurality of users;
• wherein the second interface comprises:
• a plurality of required participants;
• and
• initiating, preparation of a report based at least in part on at least a portion of the data corresponding to task status data indicating the status of the at least one task necessary for completing the change deployment.

A computer program product comprising a non-transient computer-readable memory comprising computer-executable instructions for managing information, by providing a centralized repository of real-time, current information, relating to a change deployment in order to communicate some or all the information to a plurality of users, the instructions comprising:

• instructions for receiving information from each of a plurality of workstations through a network, comprising a plurality of messages from users communicating during a real-time change deployment session;
• instructions for initiating a real-time change application interface running on each of the plurality of workstations, whereby the real-time interface is presented to one or more of the plurality of users, the real-time interface comprising:
• a first portion of the plurality of users comprising one or more of the plurality of users who are participating in the change deployment session;
• and
• a second portion of the plurality of users comprising one or more of the plurality of users who are not participating in the change deployment session;
• and
• task data corresponding to a plurality of tasks necessary for completing the change deployment, the task data comprising, for each of the plurality of tasks, a task description field, a status field for indicating a current status of the task, a start date field for indicating a start date and a start time corresponding to the task and an end date for indicating an end date and an end time corresponding to any task having a completed or cancelled status;
• wherein, each of the one or more plurality of users can be assigned different access permissions limiting at least a third portion of the plurality of users' access to information through the interface;
• instructions for determining, based on a textual analysis of message content of the plurality of messages from the plurality of users, that at least one of the plurality of events has occurred, the determining that the at least one of the plurality of events has occurred comprising determining, based on the textual analysis of the plurality of messages from the plurality of users, event data associated with the at least one of the plurality of events has occurred;
• instructions for automatically and in real-time, logging event data related to a plurality of events associated with the change deployment conference session, in response to determining that at least one of the plurality of events has occurred, the event data comprising task status data indicating the status of the at least one task necessary for completing the change deployment,
• the logging event data further comprising determining, based on the textual analysis of the plurality of message from the plurality of users, to automatically log the event data determined for the at least one of the plurality of events that has occurred;
• instructions for initiating display of at least some of the event data to the users via the real-time change application interface;
• instructions for archiving at least a portion of the logged event data, wherein the archived data is configured as searchable and retrievable data;
• instructions for determining that an event related to logged event data has occurred, and in response, automatically initiating, communication of one or more alerts comprising information corresponding to the event;
• wherein instructions for determining that the event has occurred comprise:
• monitoring of the plurality of messages after logging event data;
• performing textual analysis of the plurality of messages to determine whether any significant events essential to change deployment are discussed;
• and
• seeking confirmation from a user through a private message;
• instructions for initiating a second change application interface in response to a request from a user, the second interface configured for receiving a plurality of messages from one or more of the plurality of users;
• wherein the second interface comprises:
• a plurality of required participants;
• and
• instructions for initiating preparation of a report based at least in part on at least a portion of the data corresponding to task status data indicating the status of the at least one task necessary for completing the change deployment.

A method for managing information, by providing a centralized repository of real-time, current information, relating to a change deployment in order to communicate some of all the information to a plurality of users, the method comprising:

• receiving, at a processing device of an Information Management System (IMS) from each of a plurality of workstations through a network, a plurality of messages from a plurality of users communicating during a real-time change deployment session, the plurality of messages comprising a dialogue among the plurality of users;
• initiating, by the processing device of the IMS, a real-time change application interface running on each of the plurality of workstations, whereby the real-time interface is presented to one or more of the plurality of users, the real-time interface comprising:
• at least one of the plurality of messages to the users via the interface;
• and
• task data to the users via the interface, the task data corresponding to a plurality of tasks necessary for completing the change deployment, the task data comprising, for each of the plurality of tasks, a task description field, a status field for indicating a current status of the task, a start date field for indicating a start date and a start time corresponding to the task and an end date for indicating an end date and an end time corresponding to any task having a completed or cancelled status;
• a first portion of the plurality of users comprising one or more of the plurality of users who are participating in the change deployment session;
• and
• a second portion of the plurality of users comprising one or more of the plurality of users who are not participating in the change deployment session;
• wherein, each of the one or more plurality of users can be assigned different access permissions limiting at least a third portion of the plurality of users' access to information through the interface;
• determining, by the processing device of the IMS, based on a textual analysis of message content of the plurality of messages from the plurality of users, that at least one of the plurality of events has occurred, the determining that the at least one of the plurality of events has occurred comprising determining, based on the textual analysis of the plurality of messages from the plurality of users, event data associated with the at least one of the plurality of events has occurred;
• in response to determining that at least one of the plurality of events has occurred, automatically and in real-time, by the processing device of the IMS, logging event data related to a plurality of events associated with the change deployment session, the event data comprising task status data indicating the status of the at least one task necessary for completing the change deployment,
• the logging event data comprising determining, based on the textual analysis of the plurality of message from the plurality of users, to automatically log the event data determined for the at least one of the plurality of events that has occurred;
• logging session data comprising data corresponding to an overall status of the change deployment being addressed by the session, change deployment identification information, or change deployment summary information;
• archiving, by the processing device of the IMS, at least a portion of the logged event data, wherein the archived data is configured as searchable and retrievable data;
• wherein the real-time change application interface further comprises initiating display of at least some of the event data and at least some of the session data to the users via the interface;
• archiving, by the processing device of the IMS, at least a portion of the logged event data, wherein the archived data is configured as searchable and retrievable data;
• in response to determining that an event related to logged event data has occurred, automatically initiating, by the processing device of the IMS, communication of one or more alerts comprising information corresponding to the event;
• wherein determining that the event has occurred comprises:
• monitoring of the plurality of messages after logging event data;
• performing textual analysis of the plurality of messages to determine whether any significant events essential to change deployment are discussed;
• and
• seeking confirmation from a user through a private message;
• initiating, by the processing device of the IMS, a second change application interface in response to a request from a user, the second interface configured for receiving a plurality of messages from one or more of the plurality of users;
• wherein the second interface comprises:
• a plurality of required participants;
• and
• initiating, by the processing device of the IMS, preparation of a report based at least in part on at least a portion of the data corresponding to task status data indicating the status of the at least one task necessary for completing the change deployment.

A system for managing information, by providing a centralized repository of real-time, current information, relating to a change deployment in order to communicate some or all the information to a plurality of users, the system comprising a processing device of an Information Management System (IMS) configured for:

• receiving from each of a plurality of workstations through a network, a plurality of messages from a plurality of users communicating during a real-time change deployment session, the plurality of messages comprising a dialogue among the plurality of users;
• initiating a real-time change application interface running on each of the plurality of workstations, whereby the real-time interface is presented to one or more of the plurality of users, the real-time interface comprising:
• at least one of the plurality of messages to the users via the interface;
• and
• task data to the users via the interface, the task data corresponding to a plurality of tasks necessary for completing the change deployment, the task data comprising, for each of the plurality of tasks, a task description field, a status field for indicating a current status of the task, a start date field for indicating a start date and a start time corresponding to the task and an end date for indicating an end date and an end time corresponding to any task having a completed or cancelled status;
• a first portion of the plurality of users comprising one or more of the plurality of users who are participating in the change deployment session;
• and
• a second portion of the plurality of users comprising one or more of the plurality of users who are not participating in the change deployment session;
• wherein, each of the one or more plurality of users can be assigned different access permissions limiting at least a third portion of the plurality of users' access to information through the interface;
• determining, based on a textual analysis of message content of the plurality of messages from the plurality of users, that at least one of the plurality of events has occurred, the determining that the at least one of the plurality of events has occurred comprising determining, based on the textual analysis of the plurality of messages from the plurality of users, event data associated with the at least one of the plurality of events has occurred;
• in response to determining that at least one of the plurality of events has occurred, automatically and in real-time, logging event data related to a plurality of events associated with the change deployment session, the event data comprising task status data indicating the status of the at least one task necessary for completing the change deployment,
• the logging event data further comprising determining, based on the textual analysis of the plurality of message from the plurality of users, to automatically log the event data determined for the at least one of the plurality of events that has occurred;
• logging session data comprising data corresponding to an overall status of the change deployment being addressed by the session, change deployment identification information, or change deployment summary information;
• archiving at least a portion of the logged event data, wherein the archived data is configured as searchable and retrievable data;
• wherein the real-time change application interface further comprises initiating display of at least some of the event data and at least some of the session data to the users via the interface;
• archiving at least a portion of the logged event data, wherein the archived data is configured as searchable and retrievable data;
• in response to determining that an event related to logged event data has occurred, automatically initiating communication of one or more alerts comprising information corresponding to the event;
• wherein determining that the event has occurred comprises:
• monitoring of the plurality of messages after logging event data;
• performing textual analysis of the plurality of messages to determine whether any significant events essential to change deployment are discussed;
• and
• seeking confirmation from a user through a private message;
• initiating a second change application interface in response to a request from a user, the second interface configured for receiving a plurality of messages from one or more of the plurality of users;
• wherein the second interface comprises:
• a plurality of required participants;
• and
• initiating preparation of a report based at least in part on at least a portion of the data corresponding to task status data indicating the status of the at least one task necessary for completing the change deployment.